Fred S.'s review of E Merchant Club

E Merchant Club

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Customer Reviews & Ratings
Review Posted 7/2/2015
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Been a member for Years and Overly Pleased
I have been a member for years with Emerchantclub and Smart Living Company and am always surprised when I see negative postings. It seems now a days people are very quick to put out negative information so I thought I would give my feedback after using them for years. First I want you to know that Emerchantclub is not the only company I have websites with, we have a couple of sites with other companies for other businesses. What I can tell you is because Emerchantclub is linked with Smart Living Company managing the site saves me about 30 min for every product that is added each month. Considering SLC gets in 100-400 new products a month this literally saves me a ton of time. I know this because on my two other sites that are not related, when we add new products which is quarterly, it takes weeks for my wife and I to get the new products loaded. One thing we do take time to do with all of our sites is redo product names and descriptions. Pretty much anyone with any common sense and online marketing knows that you need to do this now a days. What is nice, I can do this on one file, save the file and make changes or updates rather quickly. As far as support I am overly pleased with the technical help I get when I need it, the agents at Emerchantclub I think know who I am when they pick up. I feel they are extremely genuine and have given me advice that I have used on all my sites. The other companies I deal with typically send me to their “Online Catalog” for help so I rarely call. Over the past few years I have been very impressed with the new features Emerchantclub has released and I like that I can use the features without paying yearly fees for each of them like we do on our other site. I also don’t have to pay for certs or even domain names which is included. Comparing to my other sites, I pay $300-$400 a year for. One thing I truly appreciate about Emerchantclub is the ability to change a layout at no cost any time I want. We just changed a template on another site and my wife paid $720 for the new one, she did this 5 months ago and that one was $550, in the last year we paid over $1200 for templates for one of our other websites companies! Emerchantclub gives me hundreds to choose from for FREE and I can change easily without making any coding changes like my other site. We have even talked about moving our other sites to Emerchantclub because of this. Overall Smart Living Company provides our products direct at wholesale pricing and shipping. As far as my website Emerchantclub built my site, they don’t manage it, its my business. I manage, market and grow my business based on what we do and my needs. If you are a person who thinks you can run a website and do nothing, it wont happen. We spend time on all of our businesses that’s why we have seen out success
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Additional Business Information
Hours   Phone   (805) 578-5700 Address   4119 Guardian St.
Simi Valley, CA 93063
Website Email
Contact   Fairelynn Villa Other  
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