Birch Gold Group

5.0 star rating Rating - based on 84 reviews & complaints
Birch Gold Group is dedicated to helping Americans protect their savings with physical gold and silver. Find out why we've been named a "Major Gold and Silver Dealer" by Newsmax and rated A+ by the BBB. Visit  
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Birch Gold Group Categories
Gold, Silver, and Platinum Dealers
Investment Advisory Service

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Customer Reviews, Ratings & Complaints
Review Posted 11/16/2019
Second purchase
My experience with Birch Gold has been amazing. I just completed the second trasaction for my IRA and each one went very well. It's like they are a finely tuned machine over there, they get things done fast. Better yet, they communicated eveyrthin... Read More »
Review Posted 11/11/2019
Take a look at Birch
For anyone who is considering a Gold IRA, they must must must take a look at Birch Gold Group. Everyone there is fantastic, I felt like they always had control over the process and always could help with anything that I didn't know. Susan in their... Read More »
Review Posted 11/10/2019
The service from Samuel was excellent, as was the follow up from the customer service department. It makes me feel good to know that they check in with you after the purchase to answer any questions and to let you know that they are always there f... Read More »
Review Posted 11/9/2019
IRAs for wife and I
My wife and I really enjoyed our experience setting up precious metals IRAs through Birch Gold Group. Guy was so so helpful throughout the entire process, even when things slowed down due to our old custodian. He and Natalie Vu remained in touch w... Read More »
Review Posted 11/8/2019
My representative was Jake
When I first spoke to Jake at Birch gold, I knew very little about buying precious metals. I made sure that Jake understood to take his time and he complied. Over the course of several weeks we discussed my options and eventually I decided to roll... Read More »
Review Posted 11/7/2019
Top guys, easy experience
I came across Birch Gold Group online, researched a bit about them and found that most reviews were very positive and that they were one of the top in the industry. I inquired through there website and was soon put in touch with Christopher who wa... Read More »
Review Posted 11/2/2019
To the team at Birch, Bravo!!! I loved speaking to Kalin and learning from him, and the same goes for Jeremy. They taught me more than I ever thought I could learn about precious metals, but it was all very helpful in allowing me to make a decisio... Read More »
Review Posted 11/1/2019
Came through as promised
The people at BirchGold were good to work with. Came through as promised, sent my coins just as ordered. Thanks. Read More »
Review Posted 10/31/2019
Give them medals!
I'm not huge on leaving online reviews but in this case I felt like Birch Gold deserved my time. What a phenomenal experience!! Everyone there put in the time with me to help me understand my options and how to move forward with my retirement acco... Read More »
Review Posted 10/30/2019
They took there time
WOrking with Birch Gold, I was left feeling extremely confident in the choices that I was making. They gave me all the info I needed to make a decision, and then I could act with a base of knowledge. It took some time for this to happen but they w... Read More »
Review Posted 10/29/2019
These guys do AMAZING work! So knowledgeable and helpful. They made it super easy for me to make my purchase, and fast too. Highly recommend. Read More »
Review Posted 5/14/2019
Customer FIRST!
During my experience with Birch, I found them to always put the customer first. Everyone there was so professional, including the receptionists, the people that helped wiht the IRA, and also the people that followed up afterwards to check on my sa... Read More »
Review Posted 5/13/2019
Thanks Birch
I completely recommend Birch Gold to anyone who wants to buy godl for their IRA. I did not know anything about how it would all work, but they did not miss a beat and were able to help things move qiuckly. They remianed in touch with me throughout... Read More »
Review Posted 5/11/2019
Solid gold ira rollover
The gold ira rollover process went pretty well, i don't have any complaints. There team seemed to be knowledgeable in how to do it efficiently and they were able to guide me through without much issue. Read More »
Review Posted 5/11/2019
Class Act Organization
I never purchased gold or silver before I started with birch but I never felt out of my league. They understood that they had to take more time with me, and did not seem to have any issue with this. I felt like they did everything in their power t... Read More »
Review Posted 5/8/2019
Guy is Great
Guy Artuso, my account representative, was so knowledgeable and helpful. He was able to guide me through the whole process. Thank you! Read More »
Review Posted 5/8/2019
Everyone so knowledgeable
We are just starting to accumulate precious metals and have found the people at Birch Gold Group to be extraordinarily helpful in guiding us. That goes especially so for the effort from Samuel, he has been an excellent source of information. Read More »
Review Posted 5/5/2019
Educational and helpful people
When i first contacted birch gold i was a little nervous about getting started. i know very little about precious metals so this was very new territory to me the people there put my concerns to rest they were so helpful in going over all of the wa... Read More »
Review Posted 5/3/2019
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Silver Twin Maples
I like finding new coins so was excited to come across the Silver Twin Maples at Birch Gold. The Canadian Mint makes fantastic coiins and I was thrilled to see that these are no exception. Love these guys, and was pleased with Birch overall. Read More »
Business's response - on 5/3/2019
Hello Evan, thanks for the review, we appreciate it. Happy to help you get your hands on those Silver Twin Maples. Read More »
Review Posted 4/11/2019
Give susan a raise
The service that I received during my 401k rollover was priceless. Susan especially deserves a big raise for everything that she did to complete this for me. I'm really in debt to these guys. Read More »
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Additional Business Information
Hours   Monday - Friday 6:00am - 5:30pm PST Phone   (800) 355-2116 Address   3500 West Olive Avenue, Suite 730
Burbank, CA 91505
Website Email
Contact   Other  
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