jack s.'s review of Big State Industrial Supply Inc.

Big State Industrial Supply Inc.

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Customer Reviews & Ratings
Review Posted 9/19/2012
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i WORKED FOR THIS COMPANY YEARS AGO AND i WOULD LIKE TO SET THE RECORD STRAIGHT. For those of you who complain that we sell junk, the product you get is brand name. For those of you who say you have been harrased by the company for payment should just pay your bill. This company verifies all orders before they are shipped to the customer who has to agree that all info. is correct which includes product, price and quantity as well as billing procedure. Most of the people who are upset ith this company not only told the sales rep. to send the order also confirmed it and keep it, only to be called again after running past due on a 30 day billing. There is a customer service rep available to help with concernes of customers who call and report issues in a timely manner, but for those who wait till collections call and remind them they are 2-3 months past due need to grow up. orders are sent in good faith that you will pay for them as this company trust you to pay, my god you get the product before you have to pay for it, and it is only common sense, if someone has an issue it is their fault alone.
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Additional Business Information
Hours   Phone   (800) 627-3511 Address   P.O. Box 5410
Riverside, CA 92517
Website   http://www.bigstatetools.com Email   roger@bigstatetools.com
Contact   Roger Schmidt Other  
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