vally3's review of Big State Industrial Supply Inc.

Big State Industrial Supply Inc.

Customer Reviews & Ratings
Complaint Posted 3/28/2013
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The worst of the worst! They have called my home so many times from spoofing phone numbers just to harass me on a daily basis that I have turned them in to the fcc I have also contacted the sectary of the state were I am from. I looked into the bbb just
to find complaint after complaint. This company is crazy and the people that work their all they do is call at least 10 times a day from spoofing phone numbers just to fight with me. I no it's illegal what they are doing according to the fcc 2009 consumer
guide book! BEWARE of this company they are really bad!
Business's response - by Big State Industrial Supplyon 3/29/2013
My name is Roger Schmidt, and I am a Customer Service Rep here at Big State Industrial Supply. I appreciate you taking the time to voice your opinion online, however, without knowing anything about the nature of these calls you are receiving, I have no idea what I can do to help you. Are these sales calls you are receiving? If so, Big State Industrial Supply is a local distribution warehouse serving commercial accounts here in the Southern California area and makes no such sales calls, nor do we employ a sales department. If you are a previous customer of ours, then your order was submitted to us by an outside source, and independent marketing company. Is this who is calling you? If so, I can contact them on your behalf and request that all sales calls cease and desist. We would only be contacting you to verify the information on an order submitted to us is accurate before shipping, or our bookkeeping dept would be calling you if your open invoice is past due. If you are having problems paying your open invoice, we have options available to help you do so. However, based on your complaint, I have no clue what you would like for me to do for you. Please note that my job is not only for me to listen to your concerns, but to help us find resolutions to them as well. In order for me to do my job and best serve you, I would need you to contact me so I may get the pertinent information I would need to do so. I look forward to your call.
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Additional Business Information
Hours   Phone   (800) 627-3511 Address   P.O. Box 5410
Riverside, CA 92517
Website Email
Contact   Roger Schmidt Other  
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