John A.'s review of Colorado River Adventures, Inc.

Colorado River Adventures, Inc.

         
Customer Reviews & Ratings
Complaint Posted 8/9/2019
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Terrible experience; avoid CRA
Like others, I’d give CRA zero stars if that were an option. Stay away! Read on if you want to hear about our awful experience. We’re members of Resort Parks International (RPI) and as such should have been able to book a reservation at Cherry Valley Lakes Resort in Beaumont, CA. We didn’t get a response to our calls to RPI so we called CRA. We were told that we would get 5 days and 4 nights for free if we would take the sales pitch on Thursday, our last day. Plus we would receive the standard $200 gas card and other free items. When we arrived, we were told our ‘tour’ would not be on Thursday, but on Wednesday at 10:30 AM. We told them that we had a prior commitment at that time and they said the tour time was not negotiable. We had to reschedule our prior commitment to make the 10:30 AM tour. The campground was marginal, at best. We had a terrible time leveling our 40 ft coach on the broken up site. By the time we were done, one front wheel was 6 inches off the ground!! We arrived on time for our tour. When we entered we were met by a couple men one of whom said that our stay should never have been allowed since we had stayed in the campground twice in the previous year. (Perhaps we should have known about this rule, but there was no intent on our part to defraud.) He went on to say that since we shouldn’t be there, if we are not going to buy, they would skip the tour and we would need to leave immediately. I said we were not going to buy because I read 18 of their reviews online of which 17 were one star reviews and one had two stars. He responded by saying that all the negative reviews were from people who didn’t buy and that those who did buy ‘loved us’. He also said that they were better than “Thousand Trails”. If you read the reviews, you’ll see that he lied. MANY (most?) people who have bought into CRA give very negative reviews. We reminded him of what we were promised and he said we would not be getting any of the promised gifts and that we needed to leave right away. We walked out, leisurely packed up our motorhome and trailer, and drove away. CRA is a terrible company that relies on an out-dated and deceptive sales model. Keep your money and avoid the extreme frustration of dealing with CRA.
 
 
 
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Additional Business Information
Hours   Phone   (760) 663-4941 Address   2715 Parker Dam Road
Parker, CA 92242
Website   http://www.coloradoriveradventures.com Email   rvreservations@cramember.com
Contact   Phil Younis Other  
 
 
 
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