Alison M.'s review of Wholesale Diecast Models

Wholesale Diecast Models

Preferred Members
Ancient Resource
5.0 star rating 1942 miles
Golf Mill Ford
209 miles
American Vacations International
0.0 star rating 451 miles
Barberas Autoland
0.0 star rating 474 miles
         
Customer Reviews & Ratings
Complaint Posted 4/16/2018
. 1
. 0
Zero stars - Horrific customer service
Never recieved the product that I ordered. Tried to work with John in customer service to work out what happened and asked to even come to a compromise (perhaps a discount to get it re-sent) but he could not be bothered. He was not even the least bit apologetic that the package was not received. I truly could have been at least let down easy with an "I'm so sorry about the package loss, but there is nothing I can do on my end." No, he could not have cared less about whether the package arrived...just got his money and moved along.

I attempted to leave a review on BBB, but John told them I was not a customer. I have an $80 receipt and string of rude emails to prove otherwise. In a million years I would not go back to this company. Customers are not this business's priority. F.
 
 
 
Was this review helpful? (0)
Send Message to Reviewer
Report abuse
 
Additional Business Information
Hours   Phone   (888) 242-4227 Address   1907 East 7th Street
Los Angeles, CA 90021
Website   http://www.diecastmodelswholesale.com Email   cs@diecastmodelswholesale.com
Contact   John Smoke Other  
 
 
 
© Copyright 2017 TrustLink All Rights Reserved.