Alison M.'s review of Wholesale Diecast Models

Wholesale Diecast Models

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Customer Reviews & Ratings
Complaint Posted 4/16/2018
. 1
. 0
Zero stars - Horrific customer service
Never recieved the product that I ordered. Tried to work with John in customer service to work out what happened and asked to even come to a compromise (perhaps a discount to get it re-sent) but he could not be bothered. He was not even the least bit apologetic that the package was not received. I truly could have been at least let down easy with an "I'm so sorry about the package loss, but there is nothing I can do on my end." No, he could not have cared less about whether the package arrived...just got his money and moved along.

I attempted to leave a review on BBB, but John told them I was not a customer. I have an $80 receipt and string of rude emails to prove otherwise. In a million years I would not go back to this company. Customers are not this business's priority. F.
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Additional Business Information
Hours   Phone   (888) 242-4227 Address   1907 East 7th Street
Los Angeles, CA 90021
Website Email
Contact   John Smoke Other  
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