Jennifer S.'s review of ooShirts


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Complaint Posted 5/18/2012
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Company is running a scam!
I ordered shirts in bulk as part of a fundraising initiative for my chorus and band. The website appears easy to use, but once you start ordering it's very complicated. I tried to place my order on time to receive free shipping and called the company for assistance. I was placed on hold and then directed to a voicemail. I expressed my urgency for their assistance and my calls were never returned. I missed the date for free shipping. Everytime I called for assistance I was placed on hold. They don't accept any form of payment except credit cards. Public schools don't use credit cards. They've been in business long enough to be able to change this policy. Finally, I placed 3 orders on the same day. One order was for the same shirt. They wouldn't combine the order to give me the bulk price and I had to pay extra for shipping the same shirt. I complained on the same day and they didn't respond until the next day and tried to blame it on me. I have reported them to the Better Business Bureau and will continue to fight them until I receive credit for my order.
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Hours   Phone   (877) 779-9374 Address  
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Contact   Raymond Lei Other  
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