Linda D.'s review of Cole Services

Cole Services

Customer Reviews & Ratings
Complaint Posted 11/4/2019
. 1
. 0
Multiple Fire Hazards from Installations
I recently bought a house and have receipts from the previous owners. These are a list of things Cole Services did in the last several years with the very recent comments from the home inspector and LA city natural gas company: 2012- Install condenser, furnace, coil; now LA city natural gas company would not turn gas back on as incorrectly installed furnace was too great of a fire risk; home inspector found that ducting in attic was not connected 2012- Install insulation in attic; home inspector said not to turn on ceiling can lights until insulation was pulled away from them as the lights were clearly labeled with a warning not to install insulation within a few inches of the lights and the insulation was touching the lights 2018- Air conditioning drain lines reconfigured; home inspector said that the drain line doesn't actually leave the house and just dumps the water in the crawlspace, which will destroy the house's foundation 2019 (past weekend)- Cole Services installation team came to fix the furnace, found "several things wrong" with the instillation of the furnace, then charged me to fix them -Also, I have been told multiple times from Cole Services employees that that this work had been permitted and inspected, but I cannot find any record of this on the city's permit website. Cole Services haven't produced any record of permits or inspections. -Every time I call to ask about these issues (I do want to hear their side of the story - I realize I possibly may not have all the information) - the manager I have to talk with, Mike, has just stepped into a meeting, left for the day, isn't there that day..... and then I am told the time when he will call me back, which he doesn't so I call the company and am told that Mike has just stepped into a meeting, left for the day, isn't there that day...
Was this review helpful? (0)
Send Message to Reviewer
Report abuse
Additional Business Information
Hours   Serving Los Angeles, Orange County, & the Inland Empire 24 hrs, 7 days a week. Phone   (714) 741-8384 Address   10652 Trask Avenue
Garden Grove, CA 92843
Website Email;
Contact   Micheal Cottle Other  
© Copyright 2017 TrustLink All Rights Reserved.