Customer Reviews & Ratings
Review Posted 9/19/2018
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The Superior Service of Junie Descolline
A superior team member who is most thorough and professional in all aspects of her profession. Ms Descolline is the sole reason I have a renewed faith in your firm. Junie had bought the personal ”I care” attribute to your firm that I was missing. I was not feeling like I was getting the best service until she was assigned as my paralegal to help with my home loan modification servicing company. Today she really came through when she helped me after our business has concluded because my loan servicer would not communicate with me because of an administrative error on their and they had miss applied a loan payment showing me delinquent when we we not. Junie held the agency's feet to the fire and got the matter corrected. She also helped me resolve a matter with a single payment that was not credited to my account resulting in the loan servicer showing that I was delinquent with my payment, when in fact the servicer was in error. Junie's willingness to help me hold the agency accountable to correct their error (when she didn't have to) gave me the WOW experience for the Amerihope Firm. She is the SOLE reason I will refer your services to anyone I meet that may need the help of Amerihope Alliance Legal Services. It is my firm belief that its the support staff like Junie that are instrumental in the long term success of firms providing legal services--the backbone, because they are the ones doing the customer interaction far more that the actual lawyers. This is where the relationship building earns a firm top ratings as in my case with Junie. Thank you Junie you are the best!
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Additional Business Information
Hours   9:00am-6:00pm M-F Weekends and Evenings available by appointment. Phone   (877) 882-5338 Address   7501 NW 4th Street, Suite 207
Plantation, FL 33317
Website Email
Contact   Sherrill Clark Other  
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