Stein Diamonds, Inc

3.9 star rating Rating - based on 28 reviews & complaints
We are able to offer high-quality diamonds, jewelry and watches at our very competitive prices because we are in the wholesale jewelry manufacturing business. We have also been in the retail side of diamond jewelry for over 25 years.  
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Stein Diamonds, Inc Categories
Jewelry Sales, Repair & Appraisal
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Customer Reviews, Ratings & Complaints
Review Posted 8/22/2014
Skeptical at first, but highly recommend now
I was shopping around online for a custom DLC Rolex and came across a few sites that offered them. I am in NY, so I was skeptical doing any of this over the phone with a store in CA since it was a 5 figure purchase, but I called the store and bega... Read More »
 
 
 
Review Posted 7/3/2014
excellent service
I bought a $13k diamond earrings for my wife. The entire experience was superb. The earrings needed some changes to the clip etc to fit her ear and Kim at Stein worked on them twice in a very prompt and courteous manner and free of charge of cours... Read More »
 
 
 
Complaint Posted 7/18/2013
***Buyer Beware*** Stein Diamonds took $4000.00 from me***Unethical practices***
One star is too much!!!I ordered a $4000.00 Omega watch. Stein Diamonds took my money and order. I have no watch and it is six months later. This is a sample of what you hear: it's on back order, my retailer is on vacation, give me two more weeks,... Read More »
 
 
 
Review Posted 2/27/2013
I highly recommend this company
I really enjoyed working with Stein Diamonds. My requests for more information on my watch were handled promptly and professionally. Their website was user friendly and I was able to find the right watch. Thanks to the sales representatives for th... Read More »
 
 
 
Complaint Posted 1/3/2013
wired money and waiting for my order already for 2 month!!
I wish that I would read all the bad reviews before I wired the money on beginning of November, 2012. Still have not received my order (today is January 3, 2013). The service is terrible. I had planned to make present to my husband and did not rec... Read More »
 
 
 
Review Posted 8/11/2011
Review 8/11/2011
Received the diamond stud earrings we bought our daughter, and they are beautiful. Everything we hoped that they would be since we bought them online. We talked to a few sales people all of which were friendly and very helpful, enjoyed our experie... Read More »
 
 
 
Review Posted 8/11/2011
Review 8/11/2011
I purchased a limited edition Tag Heuer I thought was sold out everywhere. I found this website because I was determined to own this watch. I checked Yelp.com and found this was a legitimate business with a physical store in Los Angeles. With a li... Read More »
 
 
 
Complaint Posted 7/28/2011
Review 7/28/2011
In reading the previews reviews and complaints about Stein Diamonds, I still felt that given their competitive pricing that I would give them an opportunity to earn my business. I let them know that I was wary of paying anything upfront and needed... Read More »
 
 
 
Review Posted 7/1/2011
Review 7/1/2011
Dear Stein Diamonds.com, Just a note to say how VERY PLEASED I am with my order from SteinDiamonds.com As you will see on my purchase order below, I purchased a Tag Heuer diamond watch. Thank you for the online instant chat assistance, the great... Read More »
 
 
 
Review Posted 6/20/2011
Review 6/20/2011
I Bought a Rolex from Stein Diamonds for my husband. At first he could not enjoy it, said we could not afford it, After I showed him the price he accepted it. It's beautiful .....and so is your location. I was highly impressed! Read More »
 
 
 
Review Posted 6/5/2011
Review 6/5/2011
Me and my fiancé did a ton of online research and found Stein Diamonds, they had the nicest rings and the best prices for diamonds. When we went to our local jewelry stores, they were always 5-7k more than Stein Diamonds. So we ended up pulling th... Read More »
 
 
 
Review Posted 5/31/2011
Review 5/31/2011
I bought my first rolex watch from stein diamonds, and the girl there was very helpful. The one I bought was a submariner and I must say it's a beauty. I got it checked out and everything is A ok. I will recommend them for any watch purchase. Read More »
 
 
 
Complaint Posted 5/6/2011
Review 5/6/2011
5 lies in a row: the watch is in stock (NO); you'll have it by Friday (NO); I'll get back to you tomorrow with a delivery date (NO); because of Passover, the delivery was delayed (NO); gee... we couldn't find the watch, so I'm overnighting your mo... Read More »
 
 
 
Complaint Posted 4/22/2011
Review 4/22/2011
I bought a loose diamond from Stein Diamonds over the internet and felt cheated. In their loose diamond selection they show very attractive prices and in my case shipped a diamond that was different and less valuable than the diamond I thought I b... Read More »
 
 
 
Review Posted 3/18/2011
Review 3/18/2011
My wife and I visited the Stein Diamond showroom in Los Angeles. My wife had lost her diamond out of her engagement ring about 2 months prior and I'm sure glad we waited until our vacation to get her a new stone. The people at Stein were fantastic... Read More »
 
 
 
Complaint Posted 3/1/2011
Review 3/1/2011
I would give ZERO stars if it were possible!! It took a week of ME calling Stein to find out the diamond I received an order confirmation for (and was charged for on my credit card) had already been sold. No e-mail, no phone call communicating thi... Read More »
 
 
 
Review Posted 2/23/2011
Review 2/23/2011
Stein Diamonds sold me my first rolex watch. Stein diamonds came through on my biggest online purchase very smoothly. I will recommend stein diamonds to my friends and family for sure...... Thanks again to all the staff at stein diamonds. Read More »
 
 
 
Review Posted 1/2/2011
Review 1/2/2011
I just wanted to send a thanks to Stein Diamonds for great service and a wonderful diamond ring! I wasn't too sure about buying such an expensive item sight unseen, but the 30 day guarantee and the BBB rating helped! I shopped quite a bit and did... Read More »
 
 
 
Review Posted 12/30/2010
Review 12/30/2010
Bought a new rolex, excellent service and quality. Had the watch checked out and it passed with flying colors. Read More »
 
 
 
Review Posted 12/24/2010
Review 12/24/2010
Stein Diamonds, I just got my diamond eternity band you guys made and I'm speechless. It came out so gorgeous... I'm absolutely in love with it. So I'm here to share my story with everyone. I called Stein Diamonds 1 week before xmas, and I said I... Read More »
 
 
 
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Additional Business Information
Hours   Monday -Friday 5:00 AM to 9:00 PM PST
Saturday-Sunday 6:00 AM to 6:00 PM PST
Phone   Address   606 South Olive Street Suite 2110
Los Angeles, CA 90014
Website   http://www.SteinDiamonds.com Email   mgarami@steindiamonds.com
Contact   Jacob Stein Other  
 
 
 
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