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Never Again
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My water heater broke and flooded my basement. This company overcharged me $1000 over the retail price of a hot water heater which I discovered the day after it was installed. The had said that my model was "special" because my house was "newer". They gave me no invoice until a week later and I had to ask for it. I conveyed my unhappiness in person to a manager there. He said they do not care what the retail or internet prices are of units and parts are, they make their own prices because maintaining a business is expensive. I feel that they lied to me and took advantage of me because I am a single older woman and was in a stressful situation. This company has terrible reviews all over the place. I will NEVER use them again EVER.
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