Linda D.'s review of Cole Services

Cole Services

Preferred Members
Best Comfort System, Inc.
0 miles Hot Deals
AC Dave Heating & Air
4.8 star rating 0 miles Hot Deals
Bryco Plumbing, Inc.
5.0 star rating 0 miles
Rapid Plumbing Orange County
4.6 star rating 0 miles Hot Deals
         
Customer Reviews & Ratings
Complaint Posted 11/4/2019
. 1
. 0
Multiple Fire Hazards from Installations
I recently bought a house and have receipts from the previous owners. These are a list of things Cole Services did in the last several years with the very recent comments from the home inspector and LA city natural gas company: 2012- Install condenser, furnace, coil; now LA city natural gas company would not turn gas back on as incorrectly installed furnace was too great of a fire risk; home inspector found that ducting in attic was not connected 2012- Install insulation in attic; home inspector said not to turn on ceiling can lights until insulation was pulled away from them as the lights were clearly labeled with a warning not to install insulation within a few inches of the lights and the insulation was touching the lights 2018- Air conditioning drain lines reconfigured; home inspector said that the drain line doesn't actually leave the house and just dumps the water in the crawlspace, which will destroy the house's foundation 2019 (past weekend)- Cole Services installation team came to fix the furnace, found "several things wrong" with the instillation of the furnace, then charged me to fix them -Also, I have been told multiple times from Cole Services employees that that this work had been permitted and inspected, but I cannot find any record of this on the city's permit website. Cole Services haven't produced any record of permits or inspections. -Every time I call to ask about these issues (I do want to hear their side of the story - I realize I possibly may not have all the information) - the manager I have to talk with, Mike, has just stepped into a meeting, left for the day, isn't there that day..... and then I am told the time when he will call me back, which he doesn't so I call the company and am told that Mike has just stepped into a meeting, left for the day, isn't there that day...
 
 
 
Was this review helpful? (0)
Send Message to Reviewer
Report abuse
How To edit your review
 
Additional Business Information
Hours   Serving Los Angeles, Orange County, & the Inland Empire 24 hrs, 7 days a week. Phone   (714) 741-8384 Address   10652 Trask Avenue
Garden Grove, CA 92843
Website   http://www.cole-services.com Email   mcottle@cole-services.com; naugust@cole-services.com
Contact   Micheal Cottle Other  
 
 
 
© Copyright 2017 TrustLink All Rights Reserved.