Customer Reviews & Ratings
Review Posted 8/24/2020
. 1
. 0
I am weary now!!
I am not sure if I trust this company 100%. When I got my diamond earrings which were 1 carat total weight they look smaller it could be because it was a four prong martini set. However the representative told me that the earrings would appear larger in that particular setting and that is why I chose it. Another thing I found out is the authenticity card stating that AGA graded my diamond and has a picture of my diamond earrings on there. However when I looked at the butterfly backing it was not the same. They showed a picture of a rigid edge for screw types of posts. So I sent the pictures to them to prove it. I don’t believeHad them graded by AGA with my earring and backing. Now I hear stories where the grade was not up to par with what they were selling I was hoping to eventually upgrade my diamond earrings eventually to 2 carat total weight hearing now I’m having second thoughts. The best thing to do is go to the jewelers in your area and make sure it is a GIA grade. Although AGA is a par with GIA grading. I think they use another pair of earrings and use that as the grade for my diamonds they are quite slow in responding. I would want a full refund because if this is the case about the authenticity it is fraudulent the picture is proof in itself. The backings of the earrings are so tiny that I could barely put it on or take it off I’ve never seen such tiny ones in my life so I am thinking of returning them with a full refund with shipping included and just buy pair of earrings here where I live. I will change my review based on their answers to me. Otherwise if I’m totally unsatisfied I will report it to the Better Business Bureau also. And call AGA laboratory to see if they indeed graded my diamond earrings in my name.
 
 
 
Was this review helpful? (0)
Send Message to Reviewer
Report abuse
How To edit your review
 
Additional Business Information
Hours   Our hours are 10 a.m. to 6 p.m. Monday - Friday Phone   (888) 765-4326 Address   650 South Hill Street Suite 713
Los Angeles, CA 90014
Website   edwinnoveljewelrydesign.com Email   customercare@edwinnoveljewelrydesign.com
Contact   Lisa Lee Other  
 
 
 
© Copyright 2017 TrustLink All Rights Reserved.