Missy M.'s review of Gaia Online

Gaia Online

         
Customer Reviews & Ratings
Complaint Posted 4/9/2010
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Review 4/9/2010
I like several others am upset due to the recent changes made to a product I had already paid for. I feel it is highly unethical, especially since their sole reasoning for it appears to be to promote sales for whatever new fish they release.The fishes primary function is to make the owner gold. The fish cost anywhere between 1-7.50. You need 17 fish to fill a tank, and the ones advertised to make more gold usually run a user somewhere between 85-120 to make a full tank. Therefore it is a serious concern that their primary function, making gold, can be altered after many people have already purchased it.There have been no refunds or compensation of any kind to those who are scammed in this way. Gaia and their staff also remain silent on the issue. Until they can stop these underhanded tactics and communicate with their customers I will not be trusting Gaia with my money. I do not recommend them.
 
 
 
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Additional Business Information
Hours   Phone   (408) 573-8800 Address   PO Box 612680
San Jose, CA 95161
Website   http://www.gaiaonline.com Email   jcook@gaiaonline.com
Contact   J Cook Other  
 
 
 
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