Emily P.'s review of HireRight, Inc.

HireRight, Inc.

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Customer Reviews & Ratings
Complaint Posted 1/22/2018
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Endless hassles with this worthless vompany
Minus 10 stars!!!!
This company that masquerades as a background check service should be shut down.
They have insisted that I provide either paycheck stubs OR my tax return from 2002 (it is 2018!!!) They contacted the company directly and were told even they (the employer) no longer has this info. I was able to provide an IRS wage and tax transcript for 2007 (these are available for only 10 years back) showing I worked for this company. Nope, not good enough for these idiots! They again demand my pay stubs or tax return for 2002. I explain that it will cost me $50 to acquire a copy from the IRS and it will take 2-4 weeks for them to send it to me which will be well outside of my anticipated start date. I was basically told “too bad for you, we will close your file as unverified”.
Are you f’ng kidding me? I have had multiple background checks over the years, most of them requiring fingerprints and have NEVER had any problems. Those checks have never taken longer than a day or two. Unlike this company that drags things on for weeks, continually asking for me to submit information via email.
I am not a criminal, have no drug problems and have a good work history and yet this worthless company has cost me a job because I’m not a freaking hoarder and don’t have pay stubs from 2002! SMFH

EMPLOYERS SHOULD AVOID THIS COMPANY LIKE THE EBOLA VIRUS
 
 
 
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Additional Business Information
Hours   Customer Service Sunday 5pm PST to Friday 9pm PST (866)521-6995 Consumer Support Monday - Friday Phone   (949) 428-5800 Address   5151 California Avenue
Irvine, CA 92617
Website   http://www.hireright.com Email   sarah.lachapell@hireright.com
Contact   Sarah LaChapell Other  
 
 
 
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