Priscilla B.'s review of JRK Property Holdings, Inc.

JRK Property Holdings, Inc.

Customer Reviews & Ratings
Complaint Posted 6/13/2017
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Please read my full review before renting here. I would like to take the time and fully inform any families that are considering renting at this property. I lived at this property for the past four years. Originally, LSR Communities owned the property and they took great care of the place and tenants. I never had any issues with them. Unfortunately, JRK purchased this property around May of last year and that is why I absolutely did NOT renew my lease. I shall start with the parking: all tenants are provided an assigned parking spot. The problem is other tenants will park behind your assigned parking spot and block your vehicle in or make it very hard to get in and out of your parking space. In the past, when LSR owned the property, cars that parked illegally would automatically be towed. With JRK owning the property, they refused to take care of the issue and now everyone parks illegally all throughout the property. Please take the time and drive through the community after 5:00 pm during Monday-Friday and anytime on the weekend. You will see that it's very difficult to even drive through the community without hitting these cars that are parked illegally. The stairways are covered in filth. They have a trash service that uses the "bench." When JRK took over, they switched trash service companies and the current company will remove your trash anywhere from 8:00-10:00 pm at night. This is extremely disruptive to people who are trying to relax after work or have small children with bed times. They run up and down the stairs, with the trash bags leaking liquid and etc. that drips onto the stairways. Then, they pile up the trash and place in corners, where the trash sits. Then, they come back around and actually remove the trash. Absolutely, unsanitary in every way possible! Please, I urge you to take a walk around the community and look at the stairways. The walls are paper thin! I lived on the second floor and could hear everything. Every time, anyone walks up and down the stairways, you can hear them inside of your apartment. We could hear our upstairs neighbors every move. More specifically, every time they walked, we could hear pounding of footsteps. We heard beds squeak in the middle of the night. Whenever our upstairs neighbors used the restroom, it would sound like rushing water throughout the bedroom. At night, was the worst. Again, take the time and drive around the community. There are groups of kids that play in the parking lots (unsupervised) while riding their bikes and they make lots of noise. The absolute worst is the mere professionalism of JRK. I considered myself a great tenant. I was rarely home and paid my rent on time for four years. I was having a severe issue with my upstairs neighbors and their constant weekend parties. I filed many complaints with JRK regarding this issue. From May of last year, until April of this year, JRK had gone through ten different managers and dozens of front office staff. This made is extremely difficult when following up because every time I would check in with the leasing office, I was told, that person is no longer there. I even filed a certified letter to their corporate office in Los Angeles, CA and no response. I don't feel the need to go into detail but when the current manager emailed me stating that a staff member at JRK informed my upstairs neighbors it was me who filed the complaints and called the cops; I knew it was time for me to move. I cannot believe this company violated my privacy by divulging this information. That put me and my daughter in jeopardy. And if that wasn't enough, they wrongfully, kept a large portion of my security deposit. Needless to say, I moved and love my new residence. I hope that I can help people by posting this review and keep future families safe from this nightmare of a community.
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Additional Business Information
Hours   Monday thru Friday 7:30 a.m. to 5:00 p.m. Phone   (310) 268-8344 Address   11766 Wilshire Blvd. Suite 1500
Los Angeles, CA 90025
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