Pine Joe's review of Silver Connect Web Design

Silver Connect Web Design

         
Customer Reviews & Ratings
Complaint Posted 7/17/2017
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You're been warned! Get ready to insert a 12 pack of ballpark frank hotdogs in you know what..
WARNING! DO NOT USE THIS COMPANY! If there is an option for zero stars, I'd give that. For hosting, get BlueHost or Godaddy managed wordpress hosting. Do not use this company. You've been warned. This is the worst company to deal with and they lie and find ways to say no to keep your business. Read your contract VERY VERY VERY CAREFULLY. You will pull your hair out dealing with this company later, so be sure to read it carefully so you know exactly what you're getting your business into! I have a client who made a mistake buying hosting and they will not give you cpanel access, which means you don't have full control of your website like you would on Bluehost or Godaddy. These companies provide cpanel and linux hosting panels to make or update changes if you make a mistake in wordpress. The IT department is not connected with the service agents so if you want changes is it nearly impossible with the process of this organization. We have been working with Steve Daniels and he is very incompetent, unwilling, and non-responsive. After being on hold several times, the call disconnects or they hang up with only to repeat the same call and service experience. This has happened to my client several times, myself, other resellers for Bluehost trying to fix an issue in the customer's cpanel that Silver Connect will not give access to. These people are very incompetent and it's not worth battling with the people over and over and when nothing gets done or it takes several weeks to accomplish when you could do it yourself in 5 minutes with other hosting providers. No to mention you don't have control of your own website. Be aware of what you're getting into!
 
 
 
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Additional Business Information
Hours   Phone   (443) 451-1888 Address   7333 N.W. 54th St. #406
Miami, FL 33166
Website   http://www.esilverconnect.com Email  
Contact   New Contact Other  
 
 
 
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