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Fabulous Service and Communication
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So I got my Oyster Perpetual back today, and all I can say is WOW!!! It looks like new!
A few years ago i contacted Jeff about repairing my watch when the main spring went bad, I even got the box from Jeff. I was always hesitant to send it so i used someone local to do the repair. Having kept the box and info from Jeff I reached out to him and talk to him and made arrangemts to get a new watch pack and was delighted to see the package that came for me to ship the watch to them, it was first class from the packaging to the call letting me know it arrived safely and the follow up call to talk about the repair to the notification of when it was done. I will be sending my Baume & Mercier next.
Thanks for the great work and care!
Steve R.
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