Arthur H.'s review of A T K North America

A T K North America

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Complaint Posted 7/22/2019
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Picked up a reman engine from our local national parts dealer. It was an A T K reman engine. installed the engine but the starter would not bolt up to it. Looked good and hard at it and there was something wrong with one of the bolt holes. Looked like it was drilled and tapped wrong. Also the block looked like it came from the bottom of the ocean. The starter pad was badly corroded and the block had heavy rust scale on it. Store rep said pull it out its covered. So we pull it out and install a replacement from A T K. Immediately upon startup there was a rod knock. It was louder than the 1st engine that we replaced that had a rod knock. A T K says pull it out so we replace it with another A T K reman. A bit later we find out that there will be a 4-6 month waiting period for filed claims and that warranty issues must be dealt with on our own. That drew a huge red flag telling me we are screwed to the wall on this. We gathered no evidence as we were told by reps to just pull it out. Fast forward months later. All claims denied. And the latest engine in the vehicle has seized with less than 500 miles on it. I will never buy an A T K product again.
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Additional Business Information
Hours   Phone   (714) 850-1544 Address   1102 North Carrier Parkway
Grand Prairie, TX 75080
Website Email
Contact   Keith Bousman Other  
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