jun z.'s review of Blue Oval Car Rental

Blue Oval Car Rental

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Customer Reviews & Ratings
Complaint Posted 3/19/2011
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Review 3/19/2011
I had a car rental through Ace car rental online2/23/2011. I found out it was hold by blue oval when I picked up the car at LAX airport. The rental car gas was not even half tank, flat tire and airbag lights was on and the left mirror cover was broken too when I rented. I asked the person who help me with the paper work, he told me it is fine and the lights will be off after 15miles(which they never did turned off). The car broke down while I was in Las Vegas. I called hundreds of times to get help,but no one would answer the phone and had people hanging up on me as soon as the picked up the phone.They have a road side service option when I called, but it is useless when no body answering it. I ends up calling my own insurance to help me to fix the car. When I returned the car back to LAX,the manager of Lax office told me he will refund me everything including $300.00deposited and $180.49 rental fee. It has been almost 2month now, never been credit back and I have been double charged for deposit $300.00 too. They charge me another $300.00 after I returned the car without my authrization.I was not even in LA. Their services are awful terrible. I saw a lots of complaints about them on complaintsaffair.com. Please check it out!!! They are cheap, but not worth to go through all that trouble and might end up paying more!!!If I can, I would not even give them one star!!!!
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Additional Business Information
Hours   Phone   (888) 591-9813 Address   174 West Lincoln Avenue Suite 652
Anaheim, CA 92805
Website   http://www.blueovalcarrental.com Email  
Contact   Mandy Green Other  
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