Lea G.'s review of Bright Now Dental, Inc.

Bright Now Dental, Inc.

Customer Reviews & Ratings
Complaint Posted 12/23/2008
. 1
. 0
Review 12/23/2008
I went to Corona Dental on Sept, 9 2008 and was told I needed $2,300 worth of dental work done. Esmeralda Sandoval had me apply for care credit which she said I was denied for even though my credit score is above 700, yet I did qualify for their dental plan by BrightNow. Four days after applying for the financial plan I went into the office and canceled my plan because I wanted to get a second opinion, once in their office they couldn't locate my chart or find the correct forms for me to fill out. One month later Bright Now financing withdrew money from my account because Esmeralda Sandoval did not cancel my loan even though she told me she had. After over a month of being put on hold, lied to, and avoided by Esmeralda I finally got a refund. Then I received a bill for $220 for interest on my loan (that I had for 4 days for work that was NEVER started or completed), and had to spend another 3 weeks settling that issue. I then went to another dentist and was told I DO NOT have 6 cavities but just ONE and that I do not need a crown on one of my teeth, or a vernier on another tooth, like I was told at Corona Dental. When I tried to speak to Esmeralda's superior I was also avoided, and never received a phone call back from the district manager. When I was at Corona Dental the employees were extremely unprofessional, they were in the halls texting on their phone, and the dentist was just as unprofessional, she never even told me the appointment ended, she just walked away. I have never in my whole life met or dealt with such an incompetent group of people then the employees at Corona Dental. I would never go there again or recommend this office to anyone. Be very ware of this company they are shady in their diagnosis and are only in it to rip you off and take as much money from you as they can.
Was this review helpful? (10)
Send Message to Reviewer
Report abuse
How To edit your review
Additional Business Information
Hours   Phone   (714) 668-1300 Address   8105 Irvine Center Drive, Suite 1500
Irvine, CA 92618
Website   http://www.brightnow.com Email   belomontmgr@brightnow.com
Contact   Neal A. Crowley Other  
© Copyright 2017 TrustLink All Rights Reserved.