Kelly M.'s review of Bright Now Dental, Inc.

Bright Now Dental, Inc.

Customer Reviews & Ratings
Complaint Posted 4/13/2011
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Review 4/13/2011
I recently moved to Florida and was looking for a dentist for my biannual cleaning. I received a flyer in the mail with coupons from Bright Now! Dental offering $39.00 for x-rays and 50% off a regular cleaning so I scheduled my appointment for both. When I get to the office I am taken in the back for an unusually high amount of X-rays. I am then told that I will not be getting a cleaning today as it is state law that a patient must receive x-rays first and then schedule a separate appointment for cleaning, which to me sounds shady. The x-ray girl was surprised at my reaction and said I should've been told this when scheduling my appointment. I was not told this, if I was, I wouldn't have gone to this dentist. After my x-rays the dentist takes a look in my mouth for a few minutes and we talk about a small crack in one of my fillings that I would like to have repaired. He said my teeth are in great condition and he could take care of the crack when I come back for my cleaning since it was such a minor problem. The x-ray girl comes back to talk to me about my cleaning. Now, I have gone to the dentist regulary since I have teeth ( I'm 41 years old), with no problems whatsoever besides the occasional cavity when I was a child. I take great care of my teeth (pre-rinse, brush, floss, use my own scraper for in between dentist visits etc.) and am quite certaun that I will only need a regular cleaning but the x-ray girl keeps talking about this "deep cleaning". I bring this up and she says I need a deep cleaning because I have a small amount of placque that showed up on one of the x-rays. So this is the way they get out of the 50% off "regular cleaning" . She asks if I have insurance, which I reply I do not. I ask her how much the cleaning is going to cost and she says a lot. I'm wondering to myself how much is a lot? $300.00? $500.00? My previous dentist in Pennsylvania charged about $90.00 a visit, which included scaling/scraping of the teeth, flossing, polishing and a look in the mouth from the dentist to make sure everything looked alright. I go out to the front office and almost have a stroke when I am told it will cost $1,000.00!!! This, to me, is an absolute outrage. The bill also includes the fixing of the small crack in my filling as well, bringing the total estimate to $1, 478.00. AVOID BRIGHTNOW DENTAL at all costs...they are a rip-off!
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Additional Business Information
Hours   Phone   (714) 668-1300 Address   8105 Irvine Center Drive, Suite 1500
Irvine, CA 92618
Website Email
Contact   Neal A. Crowley Other  
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