Daniel G.'s review of Chase Home Finance, LLC

Chase Home Finance, LLC

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Customer Reviews & Ratings
Complaint Posted 9/8/2010
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Review 9/8/2010
I have am very upset with Chase. I have been paying my home mortgage both early and in larger amounts than I actually owe. My payments are in bi-weekly form and Chase claims that they are unable to handle payments biweekly....so they misappropriate my money and charge me a penalty for this. This is ridiculous... I pay early...I pay in larger amounts and they charge me a penalty because they don't know how to handle two payments for one monthly mortgage. The company says - too bad, so sad. I put my complaint on Youtube. http://www.youtube.com/watch?v=JZNs6oz5zPY
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Additional Business Information
Hours   Phone   (800) 848-9136 Address   343 Thornall Street, PO Box 3014
Edison, NJ 08818
Website   http://https://www.chase.com/online/Home-Lending/mortgages.htm Email  
Contact   Charisse Calloway Other  
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