Terri F.'s review of Discountmugs.com


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Complaint Posted 5/22/2020
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DO NOT BELIEVE THEIR POSTED ESTIMATED DELIVERY DATE Ordered "Good Value Hand Sanitizers" on May 01, 2020 with an Estimated Delivery Date: May 07- 08, 2020. Today is May 22, 2020. Have called for an update on several occasions only to be told "We expect they will ship soon". On 5/21 call insisted they provide more info, CSR promised a call back. 5/22 was informed the sanitizers are on BACK ORDER. 14-15 days later, they are on Back Order! Right this minute, if you check the website for this item, the estimated delivery date is May 29-30. I expect, regardless of the day you might check this, the estimated delivery date will be 7-10 days from the day you're viewing it. "ESTIMATED" synonyms: approximate, about, projected, expected, likely - in no one's judgement would be more than 2 weeks past the date, and with no idea of an actual ship date. FALSE ADVERTISING??? In my opinion, absolutely. But judge for yourself. NOT RECOMMENDED
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Additional Business Information
Hours   Monday - Friday 8:00am - 11:00pm
Saturdays 9:00am - 6:00pm EST Live chat services 7 days a week
Phone   (800) 569-1980 Address   12610 NW 115 Avenue
Medley, FL 33178
Website   http://www.discountmugs.com Email   nimet@discountmugs.com
Contact   Amin Rahman-Ramjee Other  
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