Customer Reviews & Ratings
Review Posted 11/1/2012
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Better off before First American Home Buyers Protection
Just know what you're getting into with this service. They're nice enough folk (don't yell at them if you have a beef...they're just people) but they have the agenda to save money and they save that money by keeping your money. If I had to do it all over again I would not use their service. Frankly, I would not use any service but that is just me. About a month ago I had a a pool pump with weak pressure and now I have a cracked pool pump with no pressure thanks to their service. I had an issue with it once, they sent a service man out who shoddily repaired it. I then had to get a repair man back out who subsequently shattered the pump to pieces. They said it just got stuck but they did replace it, so my hats off to them for that. Not even two weeks later the replacement got stuck the same way it had for the service technician and started to crack the same way it had for the serviceman. Only now it's my fault...... For a company who makes money denying claims and responsibility, I think they are a first rate 5 star investment. If you are looking for an investment and not a warranty, invest in them. I can't hold it against them....their business is making money.....really sit around and think about it and you'll realize why an investment like this will never really pan out. Hell....I was better off before I had their serviceman come out.....I had better parts, fewer problems and less headaches.
 
 
 
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Additional Business Information
Hours   Phone   (800) 553-6699 Address   P.O. Box 10180
Van Nuys, CA 91410
Website   http://www.homewarranty.firstam.com Email   kswan@firstam.com
Contact   Kristin Swan Other  
 
 
 
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