Rob L.'s review of Gallery Of Doors

Gallery Of Doors

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Complaint Posted 5/4/2021
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**BUYER BEWARE!** Absolutely horrible. We spent over $3500 on getting 2 new entry and storm doors.... DO NOT WASTE YOUR MONEY WITH THIS COMPANY. They gave us no communication for 4 months while waiting on my doors that should have taken 8-10 weeks to get in and when they finally did get installed they left an absolute mess of metal shavings and nails inside and outside of my house and had to come back once to fix a piece of concrete they broke off my house. When they came back, I pointed out that one of my storm doors was not closing all the way and was told that it just needed to "be racked" and it would be fine. Four days after they racked the door, we had a windstorm and due to the door not being properly installed, it went from seemingly being shut (I have doorbell evidence to show this) to breaking itself wide open! The owner, Tyler, was EXTREMELY rude, disrespectful, and unprofessional saying that it was an act of God but that he would come out and take a look and that he wanted to see the video I had. However, after months of bugging him, he never once came out to take a look and has been ignoring my phone calls and messages. I reported them to the Better Business Bureau and they are not even responding to them! This company is a joke!
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Hours   Phone   (586) 739-6218 Address   47267 Van Dyke Ave
Shelby Township, MI 48315
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