Yung W.'s review of Moss & Company, Inc.

Moss & Company, Inc.

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Complaint Posted 8/26/2016
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Moss and Company Practice Unethical and Illegal Business Practices
Moss and Company is a property management company that manages properties for owners and Moss has bought a few of their own, under Chris " ratface" Gray and his mom, Cindy Gray, the properties they bought, basically the tenants are paying the mortgagee for Moss so please do not get the impression these people are good at business because they are not. I lived at a Moss apartment for years. I was harassed by the unqualified "portfolio manager" Pozo and she would instruct the manager to harass me as well. Personal grudges are common at Moss because they are unprofessional and there is no oversight nor accountability. While Ratface basically ignored what exactly Pozo was doing, partly because he is delusional thinking he actual is somebody big in the L.A. scene...well..Pozo got away with quite a bit. The more common experience for the transient renter with Moss is this... Cheap work Cheap remodels...dishwashers and stoves look good but do not work well The paint is so cheap and done by illegal inexperienced labor The handyman should get another job, fixing things is obviously not his forte The water trash and sewer Moss charges is legal in this state but it is unethical and sub metering will one day be illegal, Karen Bass the senator is against it and if any one goes to court a judge will ponder whether it is legal to divide water The managers are seriously the most unprofessional there is Basically what Moss wants is the tenant in for a year or two and then OUT. Moss does the minimum work required and Pozo was a terrible manager. Do not complain or Moss will evict you. You can make noise and the person complaining about you will be evicted so go ahead. Please do not rent from these scoundrels. My advice is clear and my experience was awful. The cheesy line Ratface uses, Customer Service is our specialty is a lie. Moss will never let you forget that YOUR home is temporary. Ever.
 
 
 
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Additional Business Information
Hours   Phone   (818) 990-5999 Address   15300 Ventura Blvd. Suite 405
Sherman Oaks, CA 91403
Website   http://www.mosscompany.com Email   cindygray@mosscompany.com
Contact   Cindy Gray Other  
 
 
 
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