Eve s.'s review of Window Design Group

Window Design Group

Customer Reviews & Ratings
Complaint Posted 6/16/2021
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Run run and run far to another company
Run for your life.... This company is run by unprofessional staff. It starts from the sales person Kevin that comes and presents the company as a family oriented company, great company bla bla.... after the sale was made he is no where to be found, he never answers his calls, texts from that point onwards you deal with the company. The office manager has 0 skills in managing anything she doesn't let you speak and to top it all I was called a liar by her...the crew that comes to install the windows and patio doors are laking any manners - they talk back to you, take cleaning material and paper towel with asking for permission, they leave the area of work dirty and damaged. The office doesn't coordinate with the installers. My patio door was installed and I was called by the office to make an appointment to install the patio door - talk about lack of communication. Their promises are vague, they say a but you get b - the loan that they arrange for you is nothing like they present it - to sum it all a big mess in a paddle of mud - I would not recommend this company to anyone since you will have only headaches and frustration.
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Additional Business Information
Hours   Phone   (800) 577-0643 Address   771 Chambers Lane Suite 330
Simi Valley, CA 93062
Website   http://www.windowdesigngroup.com Email   info@windowdesigngroup.com
Contact   New Contact Other  
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