Warren S.'s review of iolo technologies, LLC

iolo technologies, LLC

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Complaint Posted 4/5/2011
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Review 4/5/2011
Total Care product for 3 machines - what a hassle! I have two machines that have successfully used the Total PC Care product...and they seem to work, but the TECH PERSON who attempted to help me with the 3rd installation was totally unable to fix my problem. I exchanged about a dozen e-mails with the TECH...and did everything that the TECH asked me to do, to copy and send to him, and to implement...but to no avail... I'm totally frustrated with iolo technologies - which promise help and assistance, but after a half-hearted try, have not responded to my last 3 or 4 emails... I finally got my 14 year old grandson to help me uninstall and reinstall the product in this final machine, and HE was able to make it work... So much for the abilities of iolo technologies!
 
 
 
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Additional Business Information
Hours   9am to 5pm M-F Phone   Address   150 S Los Robles Suite 400
Pasadena, CA 91101
Website   http://www.iolo.com Email   ed@iolo.com
Contact   Ed Ilas, Director of IT Other  
 
 
 
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