Laptopkey.com

4.6 star rating Rating - based on 308 reviews & complaints
This company's business is Computer laptop replacement keys.  
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Laptopkey.com Categories
Computer Equipment, Parts, and Supplies
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Customer Reviews, Ratings & Complaints
Review Posted 3/28/2024
Replacemen tkey for vintage HP laptop
Great communication to ensure perfect fit. Answered queries promptly. Included an installation video that was very clear and helpful. Very pleased. You can buy with confidence. Read More »
 
 
 
Review Posted 3/21/2024
Great service, great product, great value
I ordered a key for our aging Yoga laptop. Their website is easy to use. When I was not able to discern the key socket style, I contacted them and they gave me instructions on taking a photo of the socket, and informed me the next day which one to... Read More »
 
 
 
Review Posted 2/17/2024
Order arrived, trustable
I ordered 3 keys from the website (laptopkey.com), they arrived after 1 month (from the USA to Martinica, with a step in France).
Only small problem is you can't chose the key's color, and i ended up with black keys on my white keyboard, but it's... Read More »
 
 
 
Review Posted 2/12/2024
Sincere thanks to you, both for the quality of the equipment provided and for the speed of its delivery
I have just received, this very day, February 12, 2024, the delivery of the two keys as well as their accessories that I had ordered from you by order no. ****** of January 31, 2024. As you can see in the attached photo [Edit: not here!] of the r... Read More »
 
 
 
Review Posted 2/4/2024
Thank you Laptopkey!
Had a tricky problem with my laptop and reached out to LaptopKey.com. Their customer service was incredible! They really knew their stuff and went out of their way to help me. Quick and top-notch service that left me super impressed. If you need h... Read More »
 
 
 
Review Posted 2/4/2024
Excellent service
I had to replace the Enter key on the numeric keyboard. I received a key that was not the right one for my PC. I requested a replacement; they asked me for more details and photos and sent me the right key. Excellent service but if I may suggest:... Read More »
 
 
 
Complaint Posted 1/12/2024
Unprecise/misleading description
For some reason the keys I ordered are different than shown on the picture or described (A/S key are transparent, other ordered keys have a slightly different colour than the default ones). Not a big deal and everything with the shipment went very... Read More »
 
 
 
Review Posted 12/1/2023
notebook gaming lenovo
all ok, I had to wait a month and a half for delivery, but that's ok Read More »
 
 
 
Complaint Posted 10/25/2023
worst and worst company laptop key
Please don't buy any key replacement from them, ordered a key they did not send the right one and when i tried to fix the issue they said to return back and buying anther one which was my mistake i gave them the model number from beggining so not... Read More »
 
 
 
Review Posted 10/24/2023
Prompt and helpful
One of the Shift keys on my laptop had cracked hinges and needed to be replaced. Customer Service was quick to help me confirm via email which product to buy, since it was hard for me to tell on my own, even with the image charts on the website. T... Read More »
 
 
 
Review Posted 10/10/2023
Good service, good customer support.
Was naturally somewhat suspicious, and had a mixup leading to receiving the wrong order. However, customer service quickly resolved the issue at no additional charge.
As others have noted, it can be surprisingly pricey. That said, it is much chea... Read More »
 
 
 
Review Posted 9/19/2023
Great experience
They have a perfect and quick customer support and good prices. Delivered from US into Central Europe in 13 days. The key is exactly what I ordered and expected. I can only recommend. Read More »
 
 
 
Review Posted 8/31/2023
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Very useful company, I've ever seen.
Thanks for fixing my laptop key. The company's response was quick and they're skilled at it. Read More »
 
 
Business's response - on 8/31/2023
Hello, sorry to hear about the issue. Looking into the matter, it appears we replied to a "Gabriel A" on Aug. 29. We received a reply today on the 31st, and our customer support team is reviewing and researching your images to get you the correct... Read More »
 
Review Posted 7/11/2023
Great Service
I recommend this company to all. Fast and efficient and really happy with Laptopkey.com and their team. I really struggled with other suppliers to get the right key cap and hinge...Kevan Read More »
 
 
 
Review Posted 6/21/2023
Way too pricey, but good shipping speed and times
Charging $8.95 for a Macbook Pro key set (keycap, hinge, and rubber silicone nub) is way too expensive. I ended up paying close to $30 just for 3 keys, and I received an erroneous hinge+keycap at first. Harsh return/refund policy when all they cou... Read More »
 
 
 
Review Posted 6/8/2023
I honestly thought this process was gonna take ages
But in a week's time, my key was shipped to me no problem.
They were out of "A" keys so I hade to be creative and get a "4$" key (The 4 looks like an A and the $ reminds me of how much a singular key is), but otherwise Mary was relatively quick t... Read More »
 
 
 
Review Posted 4/21/2023
Guess I was one of the lucky ones?
Expensive (special build) laptop, HP had to service it within the first few months (due to an exterior pounding it got) and it's just great for me, possibly minus the keyboard. I like the large, 15"+ screen and a numpad on the large keyboard, and... Read More »
 
 
 
Review Posted 3/23/2023
Great service
Unfortunately, a book hit my “?” key and I couldn't find any spare parts until I stumbled on this company. They solved the issue. Read More »
 
 
 
Complaint Posted 3/13/2023
TERRIBLE SCAM!
Their homepage asks you to use the dropdown to select the Brand, Series, and Model of your computer and then gives you your options for what keys to order. After selecting my exact computer, it only gave me one option so I ordered a couple of keys... Read More »
 
 
 
Review Posted 3/6/2023
Satisfied w/ key purchase
I broke my key hinge a while ago and I thought I was doomed. I asked HP for a repair quote and they quoted me around $500. I was discouraged as I looked around the Internet for any key hinges. I happen to find this site. Though they didn't fin... Read More »
 
 
 
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Additional Business Information
Hours   7:00 AM - 7:00 PM PST Phone   (800) 850-9661 Address   PO Box 9031
Canoga Park, CA 91309
Website   http://www.laptopkey.com Email   sales@laptopkey.com
Contact   Jason Marley Other  
 
 
 
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