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Review 5/27/2011
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Whatever you do, DO NOT USE THIS COMPANY. I took my external hard drive in to have a simple soldering repair done to it and they soldered it without letting me know the cost. We came to an agreement that I would buy a new external hard drive and they would transfer the data over for free if I donated my old hard drive to them. I felt backed into a corner because they had already done the work (without letting me know the cost) because I like to pay for a service that is provided to me. After a week of not hearing from anyone, I spoke to the manager and found out that they had lost ALL OF MY DATA on my hard drive which included every single picture and video of my 2 & 4 year old from the time I was pregnant, along with every photo taken from my 11 year marriage and any and all other data, documents, emails etc. Not once did they call me to let me know this had happened. I had to call them a WEEK after dropping off the new hard drive only to find out my data was gone and they had no way to recover it. I picked up my hard drives (the one they wiped out and the new one I had purchased) and found a software online and recovered the data myself, thank the good Lord above. They still have one of my cords that belongs to my new hard drive because they couldn’t find it in the mess that they call an office/work area. If you want to even have the simplest work done on your PC or Laptop. PICK ANOTHER COMPANY! They will do the work without letting you know the cost and you just may come home with NONE of your important data, you will get different stories from different people as to what happened and after all of that they will not lift a finger to help you out. Again…. STAY AWAY FROM THIS COMPANY THEY ARE TERRIBLE!!!
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