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Review 7/27/2009
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Little did my husband and I know that, when we received a solar energy brochure in the mail and decided to call to learn more about it, that we had happened upon (in our estimation) the premier solar energy company! The entire process, from our first meeting with the sales rep to the final installation day was handled in an extremely professional and customer-friendly manner in every way. Our many questions were answered directly by knowledgeable professionals, our phone calls were returned in a timely fashion, and we received numerous follow-up calls from the company to check on our level of satisfaction during each step of the process, even after installation was completed. Our only disappointment was not receiving a call in advance to let us know what time the installers would be arriving the next day, but this was more than likely because our installation date was July 3rd, just before a major holiday when the ASE offices were closing early. The installers did a fantastic job with our concrete tile roof! We are particularly impressed, as well, with the way they painted the conduits to match both the roof color and the stucco siding on our home, a testament to their astute attention to detail. When the job was done, they spent as much time as we needed to explain to us the various elements of the system and how they worked, and their cleanup was so exceptional that we couldn't tell that any workmen had ever been on our property. We're very pleased with the wireless relay system they installed with our Sunpower panels, as we can check the output of our system and our energy conservation any time of day or night on our remote monitor AND on our computer. We are completely at ease in giving our strong recommendation to anyone who's interested in "going green" with solar power and in getting the job done right!
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