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Review 1/5/2011
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I am a former attorney and have earned my MBA. I am 40yrs old and have never experienced a more dishonest, aggressive, unethical and unprofessional seller in my life. Brands on Sale should not be allowed to do business with the public. I ordered a 88 dollar sled that was supposed to be for two people but when it arrived the package looked way to small to be accurate so I refused delivery. I was then contacted by brands on sale who said they were going to keep 50 percent of the price of the sled to simply put the unopened package back in their inventory or I could pay an additional 14 dollars to have it shipped back to me because I did not get "proper permission" to return the item. It was an "unauthorized return". Moreover I was accused of calling them and being told I should email them if I wanted to return the item and when I explained I never called they accused me of lying and this was from an aggressive rude young sounding female supervisor I asked to speak with. This company then said I was abusive and harrassing when I questioned how could they have such a policy. They then told amazon that I was a high risk customer and to block me from ordering from them (gladly) and to even revoke my amazon account. It's as if they have 12 year old, rude, dishonest, unethical, female, ego maniacs trying to run their business. I can only imagine what absurd dishonest reply they will post to this factual account of my miserable experience with this company.
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