John M.'s review of CapitalOne

CapitalOne

Preferred Members
Elizabeth Shutters
4.8 star rating 0 miles
Tax Network USA
3.8 star rating 0 miles
Just Fabulous
2.7 star rating 0 miles
Laprom Moving
3.2 star rating 0 miles Hot Deals
         
Customer Reviews & Ratings
Complaint Posted 10/5/2009
. 2
. 0
Review 10/5/2009
I have had this CapitalOne Platinum Card for years now. I understand that at the time of issuing the card, I have fair to bad credit so I got a 300.00 limit. Today I have good credit and all my other cards I got have been increasing my line. Largest line so far is 1800.00 on a card. It is not a lot, but I am still young and have years to continue to prove my credit worthiness. Anyhow, I still to this day have a 300.00 limit on the card. I call to request an increase and am told they do not allow it. The system pulls a report every six months and determines my limit. I find this hard to believe. I got another card at the same time via HSBC with a 300.00 starter limit and have had three credit increases within 1 year. There is something not right here with CapitalOne. Customer service is really nice, but not helpful. This is my only concern right now with this company.
 
 
 
Was this review helpful? (0)
Send Message to Reviewer
Report abuse
How To edit your review
 
Additional Business Information
Hours   Phone   (800) 955-7070 Address   P.O. Box 60024
Industry, CA 91716-0024
Website   Email  
Contact   New Contact Other  
 
 
 
© Copyright 2017 TrustLink All Rights Reserved.