Kathy C.'s review of FirstService Residential

FirstService Residential

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Customer Reviews & Ratings
Complaint Posted 9/8/2021
. 2
. 0
Inept in every department
Horrible customer service. Their billing is incorrect. Accounts Receivable said only property manager can fix any billing errors; accounts receivable cannot explain or make any corrections, even though their documents say to contact Accounts Receivable with any billing questions. Property Manager seldom returns calls or emails; same with the assistant. Calling company gets you a general number, regardless of which extension you try - all lead to the same general information people. Takes at least 10 minutes on hold for anyone to answer.
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Additional Business Information
Hours   Phone   (949) 448-6000 Address   15241 Laguna Canyon Rd
Irvine, CA 92602
Website   FirstService Residential Email   fay.johnson@fsresidential.com
Contact   New Contact Other  
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