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Review 8/22/2010
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I used this company when I was relocating to California. When the sales person came to my house to give me a "Guaranteed NOT to exceed" bid everything sounded wonderful. He told me of all the things that was included in the service and I thought it was pretty comparable with other companies that also came for a bid. At the end I decided to choose this company because I liked the sales guy. A week before my moving date I receive some paperwork that I needed to sign and send back to them. When I realize the price was changed for about $180. When I called they were very rude. The just said they forgot to include that service fee and pretty much take it or leave it kind of attitude. Unfortunately I only had one week left and I was so busy I had no choice but to go with them. On the day of the move the crew comes and starts telling me all the things that they would Not do. Like crate the large mirrors on the wall, shrink wrap all the couches and sofas, which the sales person had promised to take care of!So I call the sales person and complain about it and he starts yelling to me and hangs up on me! I thought the service was VERY unprofessional. Not to mention "illegal" since they changed the guaranteed bid. Do not use this company.
After all this nightmare was over I called the owner to complain about it and he did call me next day to update the situation but that was about it. I have not heard from him for weeks now.
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