Martha A.'s review of Magic Wand Weddings

Magic Wand Weddings

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Customer Reviews & Ratings
Complaint Posted 9/2/2009
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Review 9/2/2009
I ordered boxes for my retail store on July 27th. It is now September 2nd, and the boxes have yet to arrive. I have tried numerous times to contact Magic Wand Weddings by phone and by email. My credit card was charged for this transaction. I am furious with their lack of concern. Their phone service is obviously a scam, since I have never reached an actual person. It states that "all representatives are helping other customers at the time" and to please leave a message and someone will respond within 2 business days. I have not gotten a call back once for all of the messages I have left them. I have also left my name and number under the "press 1 to place an order" to no avail. At this point, the tourist season is over, and I just want my money back! Do not order from Magic Wand Weddings! If it was possible to give them ZERO stars, I would.
 
 
 
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Additional Business Information
Hours   Phone   (888) 424-7153 Address   P.O. Box 708
Palm Springs, CA 92263
Website   Email   customerservice@magicwandweddings.com
Contact   Claire Other  
 
 
 
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