Lorraine S.'s review of Merch Connection, Inc

Merch Connection, Inc

Customer Reviews & Ratings
Complaint Posted 7/14/2011
. 1
. 0
Review 7/14/2011
Poor service from this company, I don't think I would order again. They hold orders, they do not reply to emails. Initially we were told they were waiting for "parts" of the order (seems to be a theme), but now they are no longer returning emails or calls. Continued communication would be helpful, return an email, sorry for the delay... If you are a band, please look elsewhere, they are frustrating to work with, and they have poor customer service. We ordered a new release bundle from this company, quick to take the money, but now after the release, they still haven't shipped the order. And now are not returning emails with expected ship date... We live close, so we should have had the order a day or two after the release, but they have not even sent a shipping confirmation. Buyer, beware! Bands, this is not helping to build your image! I have given them one star, but they deserve 0.
Was this review helpful? (9)
Send Message to Reviewer
Report abuse
How To edit your review
Additional Business Information
Hours   Phone   (714) 403-3401 Address   580 Nevada St STE D
Redlands, CA 92373
Website   http://www.merchconnection.com Email   ryan@merchconnection.com
Contact   Ryan Nelson Other  
© Copyright 2017 TrustLink All Rights Reserved.