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Awful! DO NOT USE THIS COMPANY!
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Peace of Mind was very convincing the outset - when soliciting my business. In reality very very sloppy - unqualified and inexperienced movers; threw my items in boxes - no rhyme or reason to the boxes, no labeling, could not communicate clearly in english.
Prior to the weekend of the scheduled delivery (02/18/2012) I had asked the woman in charge of delivery to call me - confirming it. "I promise I'll call " she said on Thursday the 17th of February" - there was no call returned - the driver of the moving truck called the morning of the 18th and indicated he was on the way. I was totally unprepared - Peace of Mind did not accept credit cards or checks. It had to be cash. So I indicated that the next day or another day would be better. The driver said he would call me back - he never did. That same night (at 08:30pm at night!) Peace of Mind called me, threatening to "store" my items (at a cost to me) unless I agreed to accept deliver at 09:30pm at night(!) on the 18th of February. I had to desperately head out to go get the cash from a late night ATM. When the delivery arrived many items were either lost or damaged, the re-assembling of the furniture (per the agreement) did not happen. The driver left without assembling many of the items.
Damage List: 1) BIke (lost) 2) Filing Cabinet - dented 3) Coffee Table - damaged/dented 4) Dresser - all legs broken! 5) Chairs - legs missing (cannot use!) 6) Book shelf holders missing (cannot use!) 7) Broken urban rebounder (cannot use!)
And in the end, the actual cost was 2000.00 more! than originally anticipated.
I really should have read ALL the other reviews here which tell me just how awful this company is.
I have posted this with Better Business Bureau,
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