Ronnie S.'s review of Royalty Carpet Mill

Royalty Carpet Mill

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Complaint Posted 7/16/2011
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Review 7/16/2011
Needed to replace my 13 year old carpet and went with the Stainmaster Fashion Forward Exhiliration from Lowes. Thought it was a bit pricey but wanted a real good carpet. Had it installed in January 2011 and extremely displeased. Spills/stains do not come out at all, even with a steam cleaner, looks like a discoloring coming through in one area, which if you can't identify the stain Royalty won't warranty and since it's not a stain, it's discoloring coming up through, we are out of luck. I'm paranoid at any little thing going near this carpet cos I know it won't come out. This carpet is a nightmare - my 13 year old carpet cleaned up much better than this, I never had a problem with it in the 13 years - so sorry I bought it!! Stay AWAY from Stainmaster.
 
 
 
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Additional Business Information
Hours   Phone   (949) 474-4000 Address   17353 Derian Avenue
Irvine, CA 92714
Website   Email  
Contact   Romona Alfieri Other  
 
 
 
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