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Review 4/22/2011
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I bought 2 bikes from Spectrum. Both bikes had issues at drive off. I addressed both issues with the Sales Manager and they did not want to assist me. On my first bike, the clutch went bad after a couple hundred dollars (after I told them it was bad and to fix it). It cost me $300. My second bike that I purchased (2 months later) had a bad shock. I asked them to replace it and they declined. They stated the fluids were flushed but they were not. It is going to cost me $500 to fix however they stated the bike was looked over by an expert machanic however I could see that the shock was bad. To top things off, my bike was puchased on 3/16 with a trade in. They have yet to pay my bike off with the finance company and its 4/22. The finanace company is asking for their money. I cannot afford 2 bike payments and they took one of my bikes as a trade in. This is against the law. On my last bike, they promised on the "due bill" that they would clean the headlight (they did not), they would get touch up paint (and they did not). After numerous complaints, they still do not respond. I have sent emails as well as phone calls. If it's on the "due bill", its required by law that they follow throught. They have taken over $2500 dollars of my money and will not fix the issues they promissed to fix, stand behind their product or pay off my bike that they took in their posession since 3/16. Please help me. I'm a former Veteran that serviced in Operation Enduring Freedom, its makes me sad that businesses that people trust can treat us this way just so they can make more money.
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