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Not liking Xymox
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I drum all the time, on my high school line and for wgi, and I'm getting into it even more everyday. I figured for my birthday, in late November I would get a drum pad with great quality. I ordered two drum pads from Xymox in late September(the buy one
get one sale)hoping to get them a little before my birthday, but I have yet to get them. The website said I would get them between 2-8 weeks. I understand, they got tons of orders, but when my dad tried contacting the company he got a very rude response. If
it is obvious that you are going to be getting lots of orders, put a realistic timeline on the website or notify people that it may take a little longer than expected. Not only am I still without my drum pads, I am out the money that I was charged and I am
extremely disappointed in their costumer service. I won't be buying anything from them for a long, long time...
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