Optimum First Mortgage

4.8 star rating Rating - based on 1201 reviews & complaints
Our sheer volume allows us to charge you LESS than our competition! Optimum First is #1 in price and #1 in customer service.  
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Mortgage Services
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Customer Reviews, Ratings & Complaints
Review Posted 2/11/2015
Optimum First Mortgage is the best
This is the second refinance we have completed with Optimum First Mortgage. They are a great company to work with. Excellent customer service. Everything was easy to complete. Fast and efficient. Thank you and we look forward to doing business wit... Read More »
 
 
 
Review Posted 9/30/2021
Optimum First Mortgage was great!
I reached out to Optimum First Mortgage after being frustrated with the process time it was taking to get my refi processed through Better Mortgage. I was able to obtain a better rate and working with Rick Wall was easy - my loan was approved in s... Read More »
 
 
 
Review Posted 9/30/2021
Heck yeah I would use them again!!
I was skeptical at first. I filled out a mortgage questionnaire online late night after being jerked around by Wells Fargo. I thought let’s see what else is out there, Wells Fargo sucks to work with but who else would I use?

From the form I fil... Read More »
 
 
 
Review Posted 9/16/2021
Credit Repair
I was recently turned down for a promising job in a reputable firm. According to the recruiting manager, I had passed the first and second phase of the interview, I was told to wait for the third phase of the interview. I was briefed on the salary... Read More »
 
 
 
Review Posted 9/16/2021
Repeat customer
We've had Lee Glenn handle two re-finances for us, one to get rid of the PMI on our original loan a while ago and one this year due to rates falling so low. He's been absolutely honest with us on every detail. He never offers "teaser rates" and if... Read More »
 
 
 
Review Posted 9/11/2021
Fantastic Service
I have no words for my gratitude. Dani was spectacular from start to finish. She was friendly, communicative and went above and beyond for me as her client. I have worked in finance and investment as well as completed many transactions over the ye... Read More »
 
 
 
Review Posted 9/2/2021
Lee Glen is the Best!
I just finished my third refi with this company. All three of my experiences were were excellent. Lee Glen is the best. His knowledge and quick response to any issues that occur is invaluable. If you're looking to refi or purchase a home, Lee is y... Read More »
 
 
 
Review Posted 8/23/2021
Great Service
Always available to answer questions. Explains things clearly. Very patient. Easy to work with. Guides you thru the whole process. I highly recommend the company and the whole team, very professional. I worked with Jeff Olson. Fast closing. He was... Read More »
 
 
 
Review Posted 8/14/2021
Andrew Steele/Optimum, excellent all around
Andrew Steele, a truly excellent gent. If you link with Andrew, I assure the experience will be 100% positive, without question. He understood quickly & preformed exceptionally, securing the best rate & lender. And he went beyond expectations in p... Read More »
 
 
 
Review Posted 7/8/2021
Praise Jeff Olson and Optimum First Mortgage
Jeff was very attentive, was always available and competent. I had been working with a different broker and was pleasantly surprised to come across Optimum and Jeff Olson. I have used Optimum in the past and am glad I reconnected. Jeff was very co... Read More »
 
 
 
Review Posted 6/16/2021
Great work Optimum First Mortgage
Great work Optimum First Mortgage, please keep it up, always. We were referred to Optimum First Mortgage by Bankrate.com for refinancing our San Francisco, CA, Sunset district home. Initial reviews were really encouraging. We were assigned loan of... Read More »
 
 
 
Review Posted 4/29/2021
BEST RE- FI EVER!
Mark Lowman is just outstanding! This has been the quickest, easiest, most pain-free home loan I've ever had. Mr. Lowman is smart, knowledgeable, efficient, professional, respectful & courteous - & oh yes, honest & ethical (no surprises!). The com... Read More »
 
 
 
Review Posted 4/6/2021
Great Refi After Bad Experiences
I have refinanced my mortgage a few times, and Glen Lee is by far the best Loan Officer I have ever worked with. After having bad experiences with a family referral and even with a reputable bank (highest issue being unnecessary delays and mistake... Read More »
 
 
 
Review Posted 2/1/2021
3 Refis in 15 Months
I just completed my third refi with Lee Glen in 15 months. Each one was extremely easy. Lee was a true professional, answering all my questions, getting me the lowest rates available at the time I refinanced and getting things done at light speed.... Read More »
 
 
 
Review Posted 1/5/2021
Rick With Optimum First is Amazing!!!
Rick Watson with Optimum First Mortgage was very professional, patient, and informative. This was my first time going through a loan and Rick walked me through every step of the process. He was consistently following up with me and checking on my... Read More »
 
 
 
Review Posted 11/6/2020
Optimum First is my go to refi company
This was the second time that my wife and I have relied on and trusted Optimum First Mortgage Co. to handle the refi on our home. The whole transaction went very smooth and the expertise of our loan officer Montee Skorich was the reason that it di... Read More »
 
 
 
Review Posted 9/30/2020
Another smooth refinance with Mark Lowan!
Very smooth and efficient refinance even though self-employed and in the middle of Covid. Read More »
 
 
 
Review Posted 9/21/2020
Optimum First Mortgage
We refinanced our home loan and Sean was fantastic to work with. The process was very easy and the approval went through very quickly and we got a great rate. I would highly recommend using Optimum First Mortgage for your home loan. Read More »
 
 
 
Review Posted 9/19/2020
Optimum First was the Best!
This was by far the easiest refi process I have experienced. Jonathan Cave is extremely knowledgeable and excellent to work with. I have already provided two referrals to Jonathan and his team. I would highly recommend Optimum First for all of you... Read More »
 
 
 
Review Posted 7/2/2020
Thank you Austin!
I'll be more than happy to recommend Optimum First to everyone. I closed my loan in 7 days, the team is incredible to work with and the one on one customer service is awesome. Read More »
 
 
 
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Additional Business Information
Hours   Monday - Friday 8:30am - 6pm Sat - Closed Sun - Closed Phone   (877) 816-7846 Address   8900 Warner Avenue
Fountain Valley, CA 92708
Website   http://www.optimumfirst.com Email   robert@optimumfirst.com
Contact   Robert Drenk Other  
 
 
 
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