Review
Posted 3/14/2019
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1 Review
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Trustlinker since 03/14/19
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DARIEN, CT
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John W.
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Excellent Buying Experience
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The sales person at studio cycles could not have been more helpful. I called with many questions and he was patient and knowledgeable (20+ years as a master spin instructor helps). Their pricing was the lowest around and they have an excellent war... Read More »
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Complaint
Posted 3/5/2019
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1 Review
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Trustlinker since 03/05/19
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NORTHBROOK, IL
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Jangho J.
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Not delivered for more than 3 month
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I ordered Keiser M3 bike on Dec 4th, 2018 and expected to have that before year end because the sales rep told me they had 2 inventories when I purchased it.
But they didn't even shipped it by the end of 2018 and told me it would take up to 30 bus... Read More »
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Review
Posted 3/4/2019
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1 Review
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Trustlinker since 03/04/19
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ANNA, TX
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Joey M.
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Right the first time!!!
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I, a 5 foot tall stay @ home mom called to inquire about a bike where I would reach the pedals and was lucky enough to speak with Steve Uzan . He was patient, knowledgeable and kindless with the stats and my needs and the urging of my husband, I w... Read More »
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Review
Posted 3/4/2019
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1 Review
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Trustlinker since 03/04/19
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LAKE VIEW, NY
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M C.
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Review
Posted 2/18/2019
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1 Review
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Trustlinker since 02/18/19
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CHARLESTOWN, MA
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Kathia A C.
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Studio-Cycles...Total Body Experts
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I did my research! Purchasing a home cycle has been on my mind for a few years. I thought about NEW, private used resale and all the online/local used and new fitness equipment companies. Then I stumbled across Studio-Cycles. I called and spoke to... Read More »
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Complaint
Posted 2/15/2019
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1 Review
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Trustlinker since 02/15/19
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POTWIN, KS
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harry s.
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Terrible company to deal with.
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I ordered my spin bike on 12/17/2018 as of 02/15/2019 the bike still has not shipped. I have made numerous inquiries to TBE and am continually lied to. They do not return calls when they say they will then after calling back they apologize and tel... Read More »
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Review
Posted 2/12/2019
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1 Review
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Trustlinker since 02/12/19
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NEW YORK, NY
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Jessica F.
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Jessica
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Received my refurbished Keiser M3 this morning and truly, right out of the box it was perfect. All I had to do was adjust the seat and handle bars and was able to ride! I searched for quite a long time for a bike in NYC and was seriously contempla... Read More »
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Complaint
Posted 1/29/2019
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1 Review
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Trustlinker since 01/29/19
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DOTHAN, AL
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Rob B.
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Very poor customer service
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I feel that a lot of these reviews are fake or am I the only who had issues? 1st I will say that the spin bike I ordered was a great bike, BUT it took almost two months to receive it. I ordered the bike on 11/28/2018 for a Christmas gift, I did no... Read More »
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Business's response - by Marc E.on 2/1/2019
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Hi Robert, it has been a pleasure speaking with you and we are extremely sorry to hear about this, and even more sorry to disappoint a customer. We would like to do everything we can to improve the service we offer. Your feedback makes us better.... Read More »
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Review
Posted 1/29/2019
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1 Review
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Trustlinker since 01/29/19
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MOUNT PLEASANT, MI
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Joe V.
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Review Posted 1/29/2019 by Joe V.
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I called Total Body Experts today and wanted to talk with them about a specific brand of indoor exercise bike the company carried. In ended up talking with Steve Uzan about the particular model I was interested in, which he said was a quality bike... Read More »
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Complaint
Posted 1/29/2019
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1 Review
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Trustlinker since 01/29/19
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COVINA, CA
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Michael M.
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False promises and ZERO communication
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If you want a great spin bike that is well built...and you do not need anytime soon...this is the company for you.
I ordered the Schwinn AC Performance Plus with Carbon Blue on 11/20/18. Initial contact was awesome. Stephan Uzan was informative an... Read More »
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Business's response - by Marc E.on 2/1/2019
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Hi Michael, thank you for taking the time to speak with us directly and describe your experience further. We value our customers deeply and we hope you enjoy your bike for many years to come. Your feedback helps us to improve and provide the very... Read More »
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Review
Posted 1/26/2019
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1 Review
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Trustlinker since 01/26/19
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OCEANSIDE, CA
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Jeff C.
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Review
Posted 1/23/2019
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1 Review
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Trustlinker since 01/23/19
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MARINA DEL REY, CA
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Leslie T.
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Review
Posted 1/21/2019
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1 Review
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Trustlinker since 01/21/19
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FAYETTE, OH
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Tom O.
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Wonderful Experience
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Studio Cycles delivered fantastic service over the phone and Steve was wonderful... how often does the General Manager dive right in! Great experience and my wife and I can not wait to get ourselves on the bike and get healthy... COMMITTED!!! Than... Read More »
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Complaint
Posted 1/19/2019
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1 Review
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4 Profile Views
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Trustlinker since 01/19/19
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PHOENIX, AZ
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Brandon S.
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(UPDATED) LYING, UNTRUSTWORTHY SCAM ARTISTS WHO TAKE YOUR MONEY & STRING YOU ALONG FOR WEEKS
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I unknowingly purchased a used treadmill from this company (their secret "alias" on eBay is "healthylivingfitness" & another alias is "Studio-Cycles"). Had I known which company I was actually purchasing from & had I read all of the bad reviews on... Read More »
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Business's response - by Marc E.on 1/23/2019
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We are sorry to hear about this issue. Brandon ordered a machine from an eBay seller we supply. Once his negative review was removed by eBay on the sellers account he then contacted our company (eBay removed the review due to the offensive languag... Read More »
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Review
Posted 1/15/2019
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1 Review
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Trustlinker since 01/15/19
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VALENCIA, CA
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Bruce O.
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Highly recommended!
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Steve was a pleasure to deal with! Very nice and helpful.
What a great package. Completely assembled, tuned, calibrated, free replacement parts and Guaranteed for life!
Call him, you won't be disappointed. Read More »
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Review
Posted 1/11/2019
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1 Review
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Trustlinker since 01/11/19
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LOS ANGELES, CA
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Brian H.
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THESE ARE THE PROS
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I told Steve what I was looking for and he spent 45 minutes working through each feature of the bike that would best suit my conditions. These guys know their stuff and everything was professionally communicated. Ready to ride. Read More »
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Review
Posted 1/10/2019
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1 Review
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Trustlinker since 01/10/19
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SAN DIEGO, CA
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Nathan N.
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Review
Posted 1/3/2019
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1 Review
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0 Question
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Trustlinker since 01/03/19
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PULLMAN, WA
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Susan F.
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Awesome so far!
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I worked with Chris Birky in sales, he answered all my questions that I had. I do not usually order such large items online but he was really amazing. I ordered the cybex total body trainer on November 29th, still awaiting to receive it and will u... Read More »
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Review
Posted 12/26/2018
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1 Review
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Trustlinker since 12/26/18
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ARLINGTON, TN
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Heather H.
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AMAZING!!!
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We worked with Steve at Total Body Experts. He was incredibly knowledgeable and helpful!! He was patient and explained the difference between the bikes we had been looking at. I am so much more confident in my purchase decision after talking to hi... Read More »
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Review
Posted 12/20/2018
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1 Review
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Trustlinker since 12/20/18
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PORTLAND, OR
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Gill W.
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Great service Great deal
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Stephen was knowledgeable, efficient and helpful. Walked me through the features of the Keiser M3i and and relative value. No sales just the facts. Cant wait to get my bike. Read More »
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