Review
Posted 2/25/2021
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1 Review
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Trustlinker since 02/25/21
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LEXINGTON, KY
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scott s.
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Ask for Aly at Studio-Cycles
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Studio-Cycles Customer Service sold us on the Keiser M3i.
My wife and I were leaving to pick up a new EchelonX5 from Dick's sporting goods when I called Studio-Cycles and spoke with Aly. Not only was she pleasant, knowledgeable and very enthusias... Read More »
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Review
Posted 2/25/2021
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1 Review
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Trustlinker since 02/25/21
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WOODSTOCK, GA
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Gary M.
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Aly made my day !!!
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I called around about purchasing the Power Plate MOVE, including the manufacturer. When I called Total Body Experts and spoke to Aly, she was incredible because of her knowledge, professionalism and friendliness, so I purchased it from her. I won'... Read More »
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Review
Posted 2/21/2021
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1 Review
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Trustlinker since 02/21/21
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POWHATAN, VA
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Gregory P.
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Brian F. is the best!
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It was great to speak with someone who listens and can answer your questions. I purchased a Stages SC3 and a saddle for my wife. The bike arrived and was assembled without issue, but the saddle never shipped. I followed the Total Body process to f... Read More »
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Review
Posted 2/20/2021
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1 Review
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Trustlinker since 02/20/21
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HIGHLAND PARK, NJ
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marty p.
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Aly was amazing.
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I bought a Schwinn Spin bike for my home. Aly was the best.
She was patient, knowledgeable, helpful and a pleasure to deal with.
That is the best customer service experience I have had in a very long time.
I am looking forward to getting this bike... Read More »
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Review
Posted 2/15/2021
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1 Review
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Trustlinker since 02/15/21
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SANTA CRUZ, CA
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Jennifer M.
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AWESOME Company to order from!!
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I just received my Matrix Stepmill which was sold to me by Brian F and I cannot tell you how thrilled at how amazing this piece of equipment looks and sounds....LIKE.BRAND.NEW!!! Brian was a great and very informative salesperson and the company t... Read More »
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Review
Posted 2/12/2021
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1 Review
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Trustlinker since 02/12/21
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COLTON, CA
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John R.
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Thank you Amanda!
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I recently purchased a recumbent stepper for my parents. Amanda was our sales representative. Amanda provided us with her personal number and let us know we could contact her anytime. Her responses were always immediate and she even took the time... Read More »
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Review
Posted 1/22/2021
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1 Review
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Trustlinker since 01/22/21
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BETHESDA, MD
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Laureen K.
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Review
Posted 1/5/2021
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1 Review
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Trustlinker since 01/05/21
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MEDFORD, MA
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Erol A.
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Great experience!
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I recently bought an indoor cycling bike (stages) for my home and would like to share some positive feedback here! I am very impressed! Each individual that I interacted with, from purchase to the actual delivery, were super friendly, helpful, and... Read More »
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Review
Posted 12/31/2020
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1 Review
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Trustlinker since 12/31/20
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THOUSAND OAKS, CA
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SCOTT S.
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Great Company to work with
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I was considering a new Spin Bike for home use to supplement my outdoor riding but could not decide on which one (so many options and choices). Jason Schneider was patient, professional and extremely knowledgeable. He took the time and helped me d... Read More »
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Review
Posted 12/23/2020
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1 Review
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Trustlinker since 12/23/20
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POTWIN, KS
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Rebecca O.
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Fantastic! 5 stars!
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Tiffany was fantastic! I just received my Schwinn AC Performance Bike today within 6 business days of when I placed the order. She was also very patient, kind, and knowledgeable with all my questions. I grew up going to spin classes and was fairly... Read More »
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Complaint
Posted 12/21/2020
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1 Review
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Trustlinker since 12/21/20
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LAS VEGAS, NV
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david r.
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Sent wrong item
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I order a Stairrmaster on 12-10 from Brian, was told it would ship 5 to 10 days so plenty time for the Christmas present I wanted to use it for. Of course that would of happened IF they sent a Stairmaster rather than a bike I didn't order. I call... Read More »
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Review
Posted 12/9/2020
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1 Review
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Trustlinker since 12/09/20
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WILLIAMSPORT, PA
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Carrie D.
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I chose to spend more! And here's why. . .
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My first call was to Total Body Experts. Jason was incredibly kind and patient educating me on the differences of the Stairmaster models. I was looking for a refurb machine and unfortunately TBX was out of stock. I searched and found a company wit... Read More »
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Review
Posted 11/27/2020
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1 Review
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Trustlinker since 11/27/20
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LANCASTER, NY
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Christopher K.
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Review
Posted 11/25/2020
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1 Review
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Trustlinker since 11/25/20
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STATE COLLEGE, PA
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Robert O.
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Outstanding customer service!
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The sales agent, Brian, was outstanding in answering all of my questions and recommending the best piece of equipment for me. He allowed me time to fill out the financing info and then called me back to complete all of the instructions. I was very... Read More »
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Review
Posted 11/21/2020
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1 Review
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Trustlinker since 11/21/20
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FRESNO, CA
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Shelley K.
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Review
Posted 11/16/2020
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1 Review
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Trustlinker since 11/15/20
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REHOBOTH, MA
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Christine L.
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Buying a new Schwin
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I had called back in March at the beginning of the pandemic and spoke to Jay Allred. At that time I was looking at a Spinner Chrono refurbished. Jay was so very helpful and gave me tons of information. Unfortunately at that time I was not able to... Read More »
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Review
Posted 11/14/2020
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1 Review
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Trustlinker since 11/14/20
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FORT COLLINS, CO
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John T.
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Schwinn AC Performance Cycle
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Purchased a Schwinn AC Performance Cycle, great sales experience. I had a ton of questions about bike vs. other bikes, and about the console, and Jason answered all my questions with clarity, great depth of knowledge on the product, the manufactur... Read More »
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Review
Posted 11/14/2020
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1 Review
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Trustlinker since 11/14/20
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LAND O LAKES, FL
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Lie-Fa S.
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Ordering SCHWINN A.C. PERFORMANCE WITH CARBON BLUE
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Oh My Gosh, the BEST experience with my spin bike purchase. I was going to order from Amazon a Schwinn IC4 and was referred to Studio Cycles to look at the Schwinn AC Performance. Jason S was awesome and on a Saturday afternoon helped me by answer... Read More »
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Review
Posted 11/12/2020
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1 Review
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Trustlinker since 11/12/20
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CHATSWORTH, CA
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Lisa J.
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Total Body Experts/ Studio Cycles
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I purchased an AC PerformanceBike from Total Body Experts/ Studio Cycle in November. I received the bike sooner than promised. Unfortunately, the bike had an issue with the Flywheel. I immediately called them, and within 15 minutes, a representati... Read More »
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Review
Posted 11/8/2020
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1 Review
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Trustlinker since 11/08/20
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PETOSKEY, MI
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Matt D.
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Samuel provides outstanding customer service
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Samuel Morgan was outstanding in assisting me with a StairMaster 10G purchase. He answered every question and ensured I was happy with the process. And, he did so early on a Sunday morning!
Well done Samuel. Thank you. Read More »
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