United Payment Services, Inc.

1.5 star rating Rating - based on 27 reviews & complaints
 
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United Payment Services, Inc. Categories
Credit Card Terminal Systems Service

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Customer Reviews, Ratings & Complaints
Complaint Posted 3/28/2016
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Is anyone else looking to sue them?
Don't ever do business with this company! I kind of signed up for their service because they talked up the service on the phone, but they did not give disclosure and started stealing money from my bank account immediately even though I never used... Read More »
 
 
Business's response - by ScottRon 3/29/2016
this allegation is an outright lie and deception. Everything was clearly disclosed to this merchant BEFORE she signed all the paperwork and she agreed to everything. Her last statement sums it up perfectly...a lawyer will not take the case because... Read More »
 
Review Posted 11/17/2014
BEWARE OF THESE SCAMMERS, THEY ARE THIEVES
Any business trying to do business with these scammers should beware. We are a small business and they illegal through some type of scam, took money from our business account that could not be explained to us, and when we wanted to close the merch... Read More »
 
 
 
Complaint Posted 6/25/2014
RIPPED ME OFF!! BEWARE!!
I am an Optometrist who has been in private practice running a small business continually since 1978. I will state the sequence of my encounters with this company below: 1) On 5-13-14 I saw an ad on Facebook for "low cost" credit card pr... Read More »
 
 
 
Review Posted 1/8/2014
United Payment Services has apparently changed
As an owner of a small business I did my do-diligence before picking out which credit card processing company to use. I was a little nervous about using them due to some reviews I read on the internet (including ones on trust link) but most of the... Read More »
 
 
 
Complaint Posted 3/15/2013
22 Reviewers Can't ALL Be Wrong
So refreshing to see that 22 other people got ripped off by United Payment Services, too. It's important that we are fighting BACK. WHY is this company the first thing that comes up off of a Google Search for credit card processing? WHERE the HECK... Read More »
 
 
 
Complaint Posted 8/3/2012
DO NOT EVEN CALL THESE SCAM ARTISTS
Snakes with venom ready to bite just as soon as you call for information. They will have all of the right answers and will encourage you to fill out an application over the phone, encourage you to give your account info to speed up the application... Read More »
 
 
 
Complaint Posted 6/12/2012
A band of thieves
Donnell Anderson was the salesman who lied through his teeth to me about just about everything. He claimed the only monthly charge was $7.50 When I got my first bill there was a minimum monthly charge of $24.95, $7.50 customer service charge, $7 p... Read More »
 
 
 
Complaint Posted 2/13/2012
Charges, Charges, Charges
I have been with this company for almost 3 years and I am every month upset when I read the charges.
Starting with Card fee's ($4.96), Batch header ($.50), monthly min. $20.29(which I was told would not exist!!!, annual fee ($79,00), regulatory p... Read More »
 
 
 
Complaint Posted 1/9/2012
do not trust United payment servises,inc
I'm battling with United Payment Services over closing my account.
They asked us to fax them account cancellation forms-we did it two times and they continue charge our account for service that they did not provide for the last three months.
Cus... Read More »
 
 
 
Complaint Posted 9/9/2011
Review 9/9/2011
THis happened this months 9/2011. I am a small business owner and do not recommend United Payment Services to any small business owners. They had me in a 3 year contract, with a 400$ closing fee if I chose to cancel in between. I had no idea abou... Read More »
 
 
 
Complaint Posted 8/24/2011
Review 8/24/2011
The absolute worst company I have ever dealt with. They are rip off artists at its finest. They are trying to rip me off for $2000.00 after they could not satisfy my needs. I cancelled their services because they were unable to provide the service... Read More »
 
 
 
Complaint Posted 8/16/2011
Review 8/16/2011
I'm currently battling with United Payment Services, Inc. over an early termination fee, that I explicitly asked about prior to setting up the account with these people. I've had the account for just under a month, and they want me to pay them $39... Read More »
 
 
 
Complaint Posted 5/24/2011
Review 5/24/2011
This company is a scam. They quoted me a rate of $15/month + transaction percentage. Then after I signed up they told me they had a $25 month minimum fee, so if I had low volume they would charge me that price. Then they added a $7 complience fee.... Read More »
 
 
 
Complaint Posted 5/19/2011
Review 5/19/2011
Must say that I agree with the other people that have left replies on here. This has to be the worst company I have dealt with and I hope you read this and save yourself. First the want your money in a savings account to draw interest but won't re... Read More »
 
 
 
Review Posted 2/18/2011
Review 2/18/2011
First I was promised the great service they offer. And a free reader and a 90 day trial. Then after 2 weeks of being told I could run cards online I get told I need to pay them almost $100 for the reader and set up fees. I did not want to pay for... Read More »
 
 
 
Complaint Posted 3/15/2010
Review 3/15/2010
UPDATE on 3/16/2009! As with other complainers on BBB, United Payment Services threatened us with a law-suit for slander. My feeling is that this is an attempt to intimidate us by hiding behind small print in a deceptive contract; to that extent t... Read More »
 
 
 
Complaint Posted 3/8/2010
Review 3/8/2010
UPDATE on 3/16/2009! As with other complainers on BBB, United Payment Services threatened us with a law-suit for slander. My feeling is that this is an attempt to intimidate us by hiding behind small print that I may have overlooked in a contract;... Read More »
 
 
 
Complaint Posted 12/8/2009
Review 12/8/2009
Great company if you like deceptive sales practices, lots of additional fees that are added later on during your contract and customer service that tells you "too bad" when you call to complain about a bunch of fees that were never in your contrac... Read More »
 
 
 
Complaint Posted 10/20/2009
Review 10/20/2009
Whatever they try to sell you to sign up, DO NOT believe it. They are not looking out for you in any way, and will not provide you with any service that will help anyone out but THEM. When you sign up they will ask you what dollar amount your AVER... Read More »
 
 
 
Review Posted 10/4/2009
Review 10/4/2009
I have nothing but good things to say about United Payment Services. They have saved me over $150/month from what I was paying at my previous processor. Their customer service department answers the phone very fast and always assists my needs. The... Read More »
 
 
 
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Additional Business Information
Hours   Phone   (866) 886-4833 Address   31186 La Baya Drive, Suite 100
Westlake Village, CA 91362
Website   http://www.unitedpaymentservices.com Email   support@unitedpaymentservices.com
Contact   Monique Jimenez Other  
 
 
 
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