2.3 star rating Rating - based on 20 reviews & complaints
iolo develops patented technology and award-winning software that repairs, optimizes, and protects computers, to maximize system speed and performance while keeping them safe. With a global presence in 33 countries and products in 11 languages, tens of millions of people have used iolo’s products for their PC optimization, security, and data recovery needs for over two decades.  
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iolo Categories
Computer Software Services

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Customer Reviews, Ratings & Complaints
Review Posted 8/18/2022
Keeps Pc Safe!!
System was slow. Also a login page just came up as a blank white page. I can now login to that site. Computers are getting a lot more complicated, and more advanced that I don't understand anymore. (I started with punch cards etc) So it's nice to... Read More »
Review Posted 8/15/2022
Excellent product and great software most reliable.
Excellent product and great software most reliable. It's considerably fast-paced; scanned my files in under a minute and immediately notified me of all the files that were preventing my system from performing optimally. It's very convenient to get... Read More »
Review Posted 8/4/2022
Wonderful Product..
It looked like my PC was full of malware. Numerous popups covered the screen and claimed that my PC was locked; to call Windows Defender support or they would cancel my Windows. It sounded fishy, so I called Tech Support. Best decision I ever made... Read More »
Review Posted 6/30/2022
Great company but with some drawbacks
I have been a customer of iolo from a long time. They are good in their products. I mean they provide good services in a reasonable price tag, but the thing which bothers me is their sales agent. If they get this fixed. They will get 5 stars. Read More »
Review Posted 6/30/2022
Company improved a lot
I had some issues wihh IOLO in start. The major of them being price hike and irrelevant mails. But as of now they have fixed all their issues. As for their products I find them accurate and cheap. I used system mechanic pro from them and to be hon... Read More »
Review Posted 5/31/2022
Great software but the sales agents are too pushy
Used this for years but under a new company they've gotten a little aggressive with the live support. Just say no! Read More »
Review Posted 8/4/2021
Good Program needs some improvement
I bought this software few days back and to be honest, It delivered what it stated. This Antivirus keeps the track of malicious item and clean junk files as well. It is one time purchase, So there is no need to worry about more.I have used this pr... Read More »
Complaint Posted 10/4/2017
Rip off company
I purchased their search and recovery program through AOL and it crashed my computer. Then,, they tried to sell me more service to fix the problem. STAY AWAY! Read More »
Complaint Posted 12/5/2012
don't trust them
iolo is the most miserable company I have dealt with in a long time, do not trust them. I had some serious issues that needed management attention involving a test of my computer that I believed was just to suck me into buying their premium servi... Read More »
Complaint Posted 12/4/2012
Unethical Business Practices at iolo technologies
I was advised by Iolo Technologies that I needed to purchase their "unlimited troubleshooting" service package for 199.95 which is provided by Avangate. Not only did the technician not fix the problem, but said that a more experienced technician w... Read More »
Complaint Posted 12/6/2011
iolo system shield
If you want to crash your computer, install this product. I have 2 down, don't know what killed #1. There is no display on the monitor. It just beeps and attempts to start. I bought #2. Since I didn't know what crashed #1, I installed iolo system... Read More »
Complaint Posted 4/5/2011
Review 4/5/2011
Total Care product for 3 machines - what a hassle! I have two machines that have successfully used the Total PC Care product...and they seem to work, but the TECH PERSON who attempted to help me with the 3rd installation was totally unable to fix... Read More »
Complaint Posted 2/21/2011
Review 2/21/2011

I will echo what another person that complained wrote:

Steer clear of all products made by this company. I bought System Mechanic Pro for $59.99 plus tax at Best Buy's 6 months ago. The box claimed it would... Read More »
Complaint Posted 8/26/2010
Review 8/26/2010
I can't believe IOLO just contacted LABBB today -- 3.5 years later -- as their *first* response to a claim I lodged against them with the LABBB! LABBB asked me to respond within a week to their *rebuttal*; Otherwise, they'll drop my claim. Their... Read More »
Complaint Posted 6/17/2010
Review 6/17/2010
Company stated on the packaging that it could retrieve outlook emails, after installing my outlook will not open and the tech person could not retrieve my email, but they could make my computer faster for 60 dollar charge. All they are is a scheme... Read More »
Complaint Posted 5/3/2010
Review 5/3/2010
I purchased their "System Mechanic" program from Sam's Club. Who wouldn't with all the positive claims and testimonials covering the box. I installed it successfully, ran the software, and my 2008 HP Pavilion froze..No response from task manager,... Read More »
Complaint Posted 1/23/2010
Review 1/23/2010
DriveScrubber 3.0 I have three pc's - hp pavillion Vista32 5yrs old, hp touchsmart Win7 8GB 6 mo's old, dell D600 512k 10 yrs old. Error when running total wipe out on both hp's. Works fine on dell. My career has been in technical support and I re... Read More »
Complaint Posted 10/29/2009
Review 10/29/2009
System Mechanic doesn't work. It disabled software and hardware on my PC that was working fine and did not do what it advertises. I tried contacting the advertised 24 customer care/customer service. It doesn't exist, it's a web site that apparentl... Read More »
Complaint Posted 7/8/2009
Review 7/8/2009
Can't I give them ZERO STARS?

Steer clear of all products made by this company. I bought System Mechanic Pro for $69.99 plus tax at Fry's months ago. The box claimed it would revive dead drives. It also had a 100% money back guarantee if it did... Read More »
Complaint Posted 12/27/2008
Review 12/27/2008
The only reason why I gave the company 1 star is becuase you can't give them zero stars.

Their cusomer service sucks. If you have a problem, all they ever tell you is "We are aware of your issue and are doing everything we can to address it" or... Read More »
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Additional Business Information
Hours   9am to 5pm M-F Phone   Address   150 S Los Robles Suite 400
Pasadena, CA 91101
Website Email
Contact   Ed Ilas, Director of IT Other  
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