Rick R.'s review of Laptopkey.com


Customer Reviews & Ratings
Complaint Posted 6/28/2021
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I rarely write a review but this vendor is very deceiving. Their website says "Genuine Laptop Keyboard Replacement for Toshiba Satellite P755 (BACKLIT). Price: $108.88 Qty in stock: 979+, Condition: New Item Code: JKBT51" As you notice it says it has 979+ New, keyboards for my Toshiba. So I ordered one on 6/27/21 and received the following email today, 6/28/21, from them. "Hello, Thank you for placing your order for a replacement keyboard! We would like to inform you that we only have the keyboard you ordered in a Refurbished condition. If you wish to continue with the order, we can refund $10 from the total amount you have paid. Please let us know how you wish to proceed, so we could further assist you. Thanks, Mary" This is unacceptable and very deceiving. Apparently they do not have any "NEW" keyboards but suck you into thinking they do then try to sell you a refurbished product and have the audacity to try to sucker you into the refurbished keyboard by offering a WHOPPING $10.00 off the price of a new one. BE VERY WARY OF THESE BUSINESS PRACTICES!!!!!!! DO NOT BELIEVE ANYTHING THEY TELL YOU! VERY PERTURBED CPA!
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Additional Business Information
Hours   7:00 AM - 7:00 PM PST Phone   (800) 850-9661 Address   PO Box 9031
Canoga Park, CA 91309
Website   http://www.laptopkey.com Email   sales@laptopkey.com
Contact   Jason Marley Other  
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